Desk service was poor we literally had to wait around to find someone to check us out and they texted my phone at 8 am waking us up talking about let them know when we were checking out when check out was 11 am.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
Room with a view
The property was clean but older. The room was well cared for and very clean. The view was awesome as well as just what I wanted. The ocean always brings peace and benefits.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Nicole
Nicole,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Not worth the price during peak season
Hotel is nice downstairs, 4th floor ice machine ran but didnt produce ice.
Shower and toilet are in a closet size room. The door almost touches the tub.
Exhaust fan in bathroom was dirty and didnt work.
Balcony door lock was broken, only the J hook would lock the door.
Room service is not offered unless you call and request the room to be cleaned or exchange towels.
Steven
Steven,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月8日
Not nice
Not a total dump but definitely not nice. Everything is tired and not very clean.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月6日
The absolute worst stay I have ever had in Va Beach. Microwave - broken, people were having a party in the room above me until 3am, no one at the desk to help or answer calls.
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Decent room for a decent price.
Decent room for a decent price. Didn't have any real complaint.
Jamie
Jamie,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月12日
Average stay
It was ok loved the balcony but the service wasn’t that good I had to call and go downstairs to pick up the things we needed
carol
carol,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月5日
No return. Ocean great to see.
Ist day after arrival, the water in the room was cold. Then lukr warm after norification. Ate at restaurant in hotel, fish en chips, vomiting 4+hours later. 2nd morning stll no hot water. Deparded around 0800
We will not be returning.
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月2日
michelle
michelle,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月2日
Don't waste your Money!
Paid in full prior to arrival and did online check in. Was asked to pay a $50.00 additional resort fee upon arrival. Then was asked to process my card into a black screen reader with no idea what amount would be charged. Keys did not work twice- no apology just rolled eyes because I asked to be able to get into the room. NEVER AGAIN
Christine
Christine,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月28日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月25日
Lisa
Lisa,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月24日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月23日
Brittnae
Brittnae,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月21日
Worst hotel on the strip. Extreme moldy smell in room, carpet all wet from previous guests… I wouldn’t stay here again if it was free.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月16日
Rubén
Rubén,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Had a wonderful time! The view was fantastic and the staff was super helpful. Shout out to Jessica for recommending the best restaurant. Would definitely stay here again.
Tracey
Tracey,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月9日
Overall good.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月8日
I was not given an option for a room. I was told what room I would be in and they put me in my fiancé into a handicap room. I am 6 foot tall and the shower was made for someone in a wheelchair. Honestly, I will never stay there again and I want my money back
Wade
Wade,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月3日
False Advertising
It wasn't overly clean, but it was fine for a night or two. My biggest complaint was my room was for 5 people, they said it would sleep 5 people. They also asked for the ages of my children, 14, 11, 8. We only had 2 full beds. The 5th person had to sleep in an upright chair. It should NOT be advertised as sleeps 5 people. It comfortably slept 4.
Laura
Laura,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月3日
The main lobby bathrooms were dirty, one toilet was taped over, and most of the bulbs were out making it hard to see.
The hotel did not offer a complimentary coffee or water in the lounge.
The advertised pool was across the street in the parking garage, with no lounge chairs.
The room shower/bath was dirty. They sprayed it with cleaner and the streaks were there to remove the crud but it wasn't cleaned. The toilet made a loud noise for 30 seconds after each flush and the sink clogged during each use.
The hotel has a restaurant/bar that plays loud music/band throughout the day and night.
The telephone in the room didn't work to call the front desk. The TV would only play Harry Potter on repeat for 2 days if we got the TV working. You couldn't change the channels, only control was on/off and volume.
I ended up cutting my vacation short after two restless evenings. I tried to get a room change, but they would not accommodate me. I did however get one night refunded since I checked out early.