Clean room and convenient, connecting to Convention Center. Very polite receptionist and being helpful during the checkin/out. A little suggestion to the hotel: it would be great if the noise from the compressor of the vendor machine, of some floors, could be reduced.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年5月20日
地點很好但不夠貼心
冰箱沒插插頭 沒熱水壺 也沒有給瓶裝水
Yuhsiang
Yuhsiang,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
Ayron
Ayron,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月24日
They only offered free parking for the inconvenie.
Bathroom was full of bugs and faucet leaked all night
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Keiko
Keiko,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Darrin
Darrin,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月13日
So Disappointed!!
Pamela
Pamela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
DAT
DAT,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Theodore
Theodore,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Shimeng
Shimeng,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Louremie
Louremie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Janice L
Janice L,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
Return customer, never again in San Jose.
Without question the worst experience I've ever had at a Hilton let alone any other hotel. The garage was filthy w/ food, stains and an awful smell. When we left after our car was only there for about I found out what the smell was. It was a huge pile of wet cardboard on the level where the garbage is and open to the parking structure. The car still smells of the odor and I'm not sure how long it will take to get rid of it. We'll try Pooph. Before the cardboard was wet it was probably a fire hazard below the building. The area is open to homeless visitors. In addition to the the Hotel had NO restaurants, no Continental breakfast until Monday. The room heater kept going off and did not keep up with the auto setting. The in room coffee pot worked for a few minutes and then stopped. The toilet was like the one in my wife's old kindergarten room It was too low to the floor for me to use sitting and so far down standing was a urination challenge to hit the small bowl. The bed was so broken down that it felt like I was sleeping in a fixed feet higher than my head position. It was not comfortable. The room was only slightly batter than what I imagine a motel 6 would be. Your Facilities and/or Operations Execs should be fired for someone who has your customer service needs as their priority.
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Is very good l recommend
Juan Antonio
Juan Antonio,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Mayra
Mayra,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
David Hieu
David Hieu,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
DENNIS
DENNIS,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月3日
Not what i expected
The room wasn’t as clean as I thought it would be and it wasn’t kept up either for a Hilton room. It had a lot of repair work that needed done to it. Shower head had low pressure and had a lot of build up. The toilet paper roll holder wouldn’t hold up the toilet paper. There were lots of scuffs and build up dirt in the room. I was very sad about the room.