The hotel claimed that there were 6 restaurants and that they would be open until 10. There were only 2 "restauranrs" at the resort which were just tikki huts that served food. They had one real restaurant "on the property" but you had to take a golf cart, car or walk 15 minutes there. The website claimed the pools were open until 10 but closed at dusk, 5:30. The hotel claimed to have 5 pools but we only found 2. Staff was nice and hotel was clean but so disappointed in the false advertising.
Stephanie
Stephanie,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
Construction issues
Lots of construction going on so a couple things weren’t open.
Kim
Kim,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Best resort ever
Fantastic resort. Loved all the opportunities to watch the dolphins. Variety of pools and activities was great. Best experience at a hotel.
Shelly
Shelly,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Place was nice but needs to have more covered areas to congregate in case of bad weather .
alina
alina,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Wish we would have known prior to arriving that most of the onsite restaurants and one bar was closed and under construction. I was expecting luxury from website and referrals, not what i would call luxury. Hallway carpet was dirty and worn. Definite need of some upgrades. Dan Sullivan, guitarist on Thurs night was great, otherwise entertainment on Fri and Sat. Was lacking and not what I had expected. Appeared to be very short staffed with limited, pool service.
Kim
Kim,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月7日
Wayne and Kath
Wayne and Kath,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Jonathan A
Jonathan A,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Michael
Michael,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月10日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月7日
Loud construction all day.Sea lice in lagoon in back entire family got rashes. Food and drinks on hotel grounds extremely over priced. I was super disappointed with this hotel.
alicia
alicia,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月6日
Great resort overall. Loved the adults only spot
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Everything was better than expected. Staff was fantastic and property above standard.
Brian
Brian,5 晚浪漫之旅
Orbitz 真實旅客評語
6/10 不錯哦
2024年10月1日
Too expensive for what they have to offer
Javier
Javier,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Absolutely beautiful top of the line place to stay. But super expensive per night, and food and drinks were super high prices. $20plus burgers, $20plus mixed drinks, served by a crabby waitress.
Patrick
Patrick,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月28日
Staff was very friendly and the property overall is unique and seems luxurious. That’s all I can say to its benefit though.
My room was still dirty from a previous stay. I found used toothpicks on the floor, literal dirt on the walls and two roaches joined me in my shower. The bathroom appliances were rusty and unkept.
The restaurants and bars were average. Nothing magnificent in terms of quality but they certainly charge like they’re serving Michelin quality items.
Samantha
Samantha,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月28日
Dayron
Dayron,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
We took our 7 and 2 year old. They had a blast in the pirate ship water area. We also like that we can enjoy the ocean water steps away from the main pool. All the staffs were amazing.
Yohan
Yohan,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月23日
Daniela
Daniela,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月23日
Run down, poor front desk service. No room upgrade, and room was not ocean view- it was pool side and had a limited balcony water view. Bartender was great, sun set was spectacular. Pool closes at 7pm, pretty early and not much happening.
Chris
Chris,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月21日
Disappointed in the service overall. A lot of the things we were looking for as was described by Expedia were definitely not up to expectations