The stay was normal until I had breakfast, for which I had previously paid, and I had to pay for it again because they did not take responsibility for the Orbitz sale.
CARLOS
CARLOS,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年8月10日
laura
laura,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月5日
Excellent location, clean nice rooms. Staff was very friendly and helpful. Restaurant food was good.
Rohit
Rohit,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月4日
Flemming
Flemming,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月21日
真實旅客
7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月19日
Edwin
Edwin,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月17日
Tamar
Tamar,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月16日
Really liked the place👍
Christian
Christian,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月14日
Great hotel
We stayed at Kimpton during the hurricane Beryl and we felt safe and well informed by the staff all the time. The hotel has really great facilities and the interior is awesome. Food was good too. We can recommend Kimpton for a few days stay.
Lars
Lars,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月13日
Amazing staff beautiful place
Melissa
Melissa,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月3日
We lived the free bikes and friendly staff. The rooms were super spacious. Pools were beautiful and complimentary happy hour was a win!!
Emily
Emily,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月16日
The Kimpton Aluna was a great place to stay near the beaches and DT Tulum. Rooms are spotless and friendly for the price. The food here was delicious. They also have a social hour every day with free drinks and food. Helpful staff that will help you reserve excursions or restaurants. I would definitely recommend this place. FYI, the area around it is under construction, so it might feel a bit undone. I'm sure in a few years this area will transform.
Luis
Luis,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月7日
Mechelle
Mechelle,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月31日
Ashley
Ashley,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月22日
Traveling with your large dog!
Love this place! Even offered to make dinner for our dog. When we got to room a dog bed and food/water dishes there and they sparkled!
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月11日
Beautiful hotel. Loved my stay.
Najla
Najla,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年5月4日
Amazing retreat
Todd
Todd,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年4月25日
This hotel property is gorgeous, with 2 open-air buildings, lush greenery and a beautiful ground floor pool with a swim up bar. The staff is extra helpful and I appreciated the welcoming ceremony upon arrival. However, the area isn’t the safest (compared to the previous hotel I stayed at about 10-15 mins away) because my kids and I were advised to “be back before dark” when we walked to nearby Carls Jr. for dinner one evening. Also my iPad was pickpocketed from my bag while waiting for the tour van to arrive at a nearby supermarket.
There were other things within the hotel itself that were less than satisfactory — there were two cockroaches (I think they were cockroaches in my room), one in the shower and one on the floor (only got a pic of the one on the floor). Also there were a lot of leaves in the pool as if it wasn’t cleaned often.
Other than that, everyone at the hotel is extremely nice. The food is amazing! (But expensive) Beware of the “resort fees”—something I didn’t see or wasn’t clearly mentioned when booking on Expedia.
T
T,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年4月15日
The hotel was really nice and quiet. The rooms are a nice size and bed was comfortable. Love the shower. Had a king bed with balcony which was nice. Tulum is still doing a lot of construction and the area is within a walking distance to food, store and restaurant about a 10-15 minute or you can ride the bike.
Sabrina
Sabrina,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月14日
Our stay at Kimpron Aluna was just perfect for our little family. Modern, clean, cute, super friendly staff especially the General Manager Jorge and centrally located for getting to the town center, beaches and local sightseeing. If you don’t need the beach and are travelling with kids this is highly recommended!
Karen
Karen,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年4月8日
Jason
Jason,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年4月5日
Hillary
Hillary,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年4月5日
Nice pretty average hotel
It’s a nice, pretty average hotel. No complains overall. No major excitement. It was a bit slow when we stayed there.