The first room we were given (room 18) had an awful smell of damp and cigarettes. It also had a huge industrial blower running in it. We went back to reception to be told we should never have been given the room as it was out if service. The next room was clean but does need a little updating. Definitely need new pillows and a thicker quilt. All the staff were friendly and approachable, and breakfast was great with the usual selection of cooked foods, cereal,fruit,toast, and tea and coffee. It is in a great location, and an Uber only costs five pounds to get into York centre.