I stayed this hotel for one night on 14 Oct, everything was fine at the benning, since it was a bit cold on that day, so I turned on the a/c to 23 degree for heating up the room and it was really good to me and my wife for going to bed, however, when we were in deep sleep condition while we were waked up around 3 AM in the morning by a freezing temperature at 17 degree shown in the a/c controller. we finally could not go back to sleep even though we had adjusted the controller back to 23 degree.
Very disappointed !
The hotel is in great location and staff were friendly although they were clearly short staffed with no one on the bar at times and only one person on reception at busy times. We had an issue with feather duvets and asked to be changed but were told that no one in housekeeping they had gone home. Someone did change it though whilst we were out. Check in and check out was painful the computer system being clearly slow didn’t help I had booked an access room but didn’t get one - we managed but if you do need one it’s worth checking that’s what you will get. Despite these minor things we enjoyed our stay.
Amanda
Amanda,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Location ideal
Centrally located with onsite parking. Easy check in, friendly pleasant staff
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月13日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Sian
Sian,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月11日
Clean room but overall bad experience
The hotel itself was clean and comfortable. However the staff and service, were not good.
The person who checked us in was the most unfriendly and disinterested I have ever encountered. Mumbling and then sighing when I asked them to repeat.
Then, there was some event/party that was going on until 2am… so very little sleep. Added to the fact that housekeeping woke us up at about 8 on a Saturday. Not happy with that.
Oh, and even though this site says they do room service, they don’t (or at least didn’t that night)
Overall, was not even close to being worth the price I paid when I can get better service from lower cost alternatives. Will not be staying here again.
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Great breakfast!
Great service, nice and close to the centre. Breakfast was excellent. We visited for the Christmas market which was cancelled due to storm Darraugh so not quite the break we expected but still a nice place to stay.
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
D
D,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Jamie
Jamie,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Naila
Naila,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Jonny
Jonny,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月27日
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月26日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Conveniently located and clean. A little dated though, dark and brown. Could do with a refurb. One of the very slow lifts has been out of action for several months now.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
Comfy bed but really soft pillows which I didn't like.
Show was too small with really old shower head. None of the USB sockets were working.
Jeetendra
Jeetendra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Location & Room Great
Stayed for a Friday evening out in the town for dinner & drinks. Location withing minutes of the train station and a short walk to the town and local bars/restaurants. A little on the expensive side but superb rooms for all 6 that attended. We didnt use the bar or breakfast as there were many other local options that suited us better.