The hotel was great, room was excellent, service from hotel staff was awesome, breakfast awesome, but went there for pool and spa tub and they closed it early on us, I booked this stay for pool and hottub was told it would be open till 9PM but the pool and fitness worker closed early which was a surprise to all of us patrons.
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Jonathan
Jonathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Emily
Emily,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Pierrick
Pierrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Yessenia
Yessenia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月19日
Very bad
Expensive hotel compared to what you get. The generel condition of the hotel was bad.The hotel room was extremely noicy. Was offered a new room, but the noice from the ventilation system was the same. At check out the receptionist didn't care about my complain and just said that the manager might give me a call. Don't go there.
Thomas
Thomas,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Room very noisy with heating/air conditioning system. Made lots of noise and made sleep a little annoying
Lina
Lina,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Yessenia
Yessenia,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
My view was thumbs down
It was ok nothing to brag about my view was obstructed and I was starring at the hotels roof
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Elena
Elena,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Chelsey
Chelsey,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
The bar and restaurant area had a nice vibe and loved the outdoor seating
Daniel
Daniel,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月10日
Danielle
Danielle,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月27日
our visit was great
Ann
Ann,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
Part of the ceiling was falling apart near the window in our room. It was being held up by painters tape which seemed odd to say the least. The couch in our room was visibly dusty leading us to believe it is never cleaned. The toilet was extremely low to the ground and uncomfortable to use.
Many of the food and beverage options near the front desk were not priced. $10 for three bottles of water seemed extreme. There were two options but after waiting in line to purchase I just wanted to get the water and bring it back to our room. I would rather see them offer a free bottle of water to each person staying in a room as opposed to a free cookie. That being said, the free cookie they advertised on their website and on promotional materials inside the lobby and on a vehicle outside was never provided. I could care less about a cookie but it was odd that they promote it so much without actually offering it.
The pool had some sort of plastic liner that was not fixed to the ground which caused it to float above the actual bottom of the pool. Very awkward feeling when walking around. There was also a thick line of dirt around the liner just above the top of the water.
The parking garage ceiling was so low that the trunk to our Mazda CX-5 hit it which resulted in a chunk of the trunk door chipping off.
The hotel rates were comparable to other options in the area. Considering that similarity I would have expected much better based on our experience as noted above.
Timothy
Timothy,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
The check in process was seamless. Very clean inside and the outside was clean and landscape was nice. There are restaurants in walking distance as well. The batteries in the tv controller were dead. I called from desk and they were there in 2 mins. Literally saying sorry it took so long when I was amazed how quick they got there
Ryan
Ryan,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月18日
Expected higher quality for a Hilton. Had issues with accessibility in the Tub area that management did fix. Should inspect rooms once in awhile though for QA
Robert
Robert,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
I would like to add all the staff were great to deal with from front desk to house keeping. I would like to give a personal thank you to Heather who worked in the dining room and lounge. You are one of the best. You certainly made our stay that much better. You are one of a kind!!! Again thanks to all, you will see us in the future and our friends and family will be hearing of our 🌟 🌟 🌟🌟 🌟 stay.