DO NOT GO THERE, the most unfriendly people ever they charge you for every little thing, they ruined our holiday
noa
noa,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Muy buen servicio, seguridad constante y ambientes calidos lo unico negativo es que no dejan ingresar alcohol en la cocina ni en ningun lugar y solo debes comprar ahi a precios excesivos
Patricio
Patricio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Ella-May
Ella-May,4 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月13日
We arrived at midday and the check in time was 3pm. Most hostels would let you do the check in and just hand in the keys when the room is ready. However this was not possible for them. So we had to wait over an hour in the queue for check in when there was two people behind the desk, another one doing absolutely nothing, yawning and looking like she really didn’t want to be there. Once we got to check in, they gave us someone else’s room key and the people were still in the room. We came back and raised this issue and we were given another room key. This didn’t match anyhow the pictures were we were sold. They blamed hotels.com has wrong pictures in the room types. There was nothing they could do apparently even though the room types we wanted were available. We didn’t get any compensation and had to sleep in a room that we would have never booked. We had to work remotely and the WiFi was as down the whole day in the coworking space. There was no food or bar service during the days, and you weren’t allowed to bring your own alcoholic drinks in. So if I wanted to spend a day at the pool and have a cocktail or beer, it wouldn’t be possible. The kitchen wasn’t allowed to be used after 11am which I find absolutely ridiculous. We had take away pizzas and went to eat them in the kitchen and the security told us the area is closed already. The staff was unbothered, unhelpful apart from this one Argentinian girl who was lovely and proactive. This place needs management changing asap
Alex
Alex,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月8日
真實旅客
6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月7日
Christie
Christie,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月3日
Disappointment
Over crowed, over priced due to high season but Not enough employees to handle the season. Bathrooms dirty, no toilet paper, have to pay for bath towel daily? water pressure low but at the same time all appliances are rusty. My room to small for 4 persons(mix room) not enough space to even walk to your bed if someone is standing, too dark, no area to keep ur shower items. also a moldy smell in room due to lack of ventilations. I had stayed here before with no issues but Please if you Know there is a high demand and you are Increasing the price at Least HIRE more employees to keep the showers and restroom clean! i have stayed at several Selinas around the world but this time it was not worth my visit at Islas Mujeres.
Margarita
Margarita,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Ola
Ola,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月31日
Alt for meget larm
Rejser man med børn skal man holde sig væk, der er alt for meget larm, væggene er tynde og der er gang i de unge mennesker hele natten så er det søvn man ønsker om natten skal man finde et andet sted
Andreas
Andreas,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Amei muito!
Acho que é um dos hosteis mais lindos que já fiquei na vida. Uma boa surpresa saber que dentro tem uma escola de mergulho e inclusive treinar na piscina do hostel.
Banheiros sempre limpos e muitos disponiveis, no dia que fui até uma festa tinha a noite.
Adorei!
Pedro
Pedro,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Excelente experiencia
Excelente opción para viajar solo, o en pareja low cost!
El personal muy amable y atento, las personas que viene acá, generalmente traen buenas vibras!
La ubicación es excelente!
…solo las amenidades como gimnasio y clases de yoga tenían costo extra (lo cual no se especifica en la publicación)
Salvador
Salvador,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Excelente localização e boa estrutura
O hostel é muito bem localizado e tem uma boa estrutura. O quarto é confortável, com ar condicionado, tem uma ampla cozinha coletiva e uma área de lazer boa. Porém, precisa melhorar o atendimento da recepção e a manutenção dos banheiros (mais de 1 banheiro estava com o ralo entupido e não era possível usar o chuveiro).
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月25日
Trop cher, humidité, aucun service
Priscilla
Priscilla,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Everything about the property and cleanliness and staff was very nice. However, I stayed in one of the teepees and the dance music at the bar was very loud and went on until 2am, so that I could not get to sleep.
Joanna
Joanna,7 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年10月27日
Diego
Diego,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月22日
Matt
Matt,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月10日
Nos robaron 800 dolares dentro de la habitacion privada. Solo había entrado personal del alojamiento para hacer limpieza (nunca nos avisaron que alguien iba a entrar). Nadie se hizo cargo del robo. El personal se encargó de tratarnos mal en lugar de colaborar con el robo del que fuimos victimas, lo que nos lleva a sospechar que estaban encubriendo al ladrón o implicados en el robo. Hicimos reclamos en el instagram de Selina y optaron por BLOQUEARNOS. Nunca les interesó ayudarnos. Terminamos nuestras vacaciones en el ministerio publico realizando una denuncia penal. La peor de las experiencias, no se lo recomendaria a nadie jamás. Ni siquiera hay buena relacion entre precio y calidad.
Mayra
Mayra,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月3日
Bien située, près des restaurants et de la plage North. La piscine par contre est décevante pas du tout comme sur les photos et l'accès a la plage est clôturé. Pas d'insonorisation entre les chambres. L'école de plongée a même hôtel très apprécié. Nous avons quand même passé un bon séjour.
Carmen
Carmen,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月29日
.
JOANNA
JOANNA,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
Qlmost or broke foot by pool hazard and instead of asking i am...they asked me to complaine before could complain, never agaun...they are bankrupt any way...
Francis
Francis,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Thalía Abigail
Thalía Abigail,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
I was so impressed by Selina. By far the easiest check in and out that I have ever had at any hotel. The staff is so nice and helpful, location is walking distance from most places and the ferry. Would definitely stay here again.
Ann Nicole
Ann Nicole,4 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2024年9月2日
The bar only offered 2 beers and after about a day, it was just 1. Both of which were extremely overpriced.