Excellent room, service and breakfast. Best of all is the service: the staff were welcoming, attentive and dedicated. Corina was one one of them. I wish I could name them all!
Dora
Dora,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年4月21日
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2018年4月21日
tsaisheng
Hotels.com 真實旅客評語
10/10 好極了
2018年3月1日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2022年4月19日
Wilhelmus van
Wilhelmus van,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2022年4月4日
Sarah
Sarah,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2021年11月20日
Get your UK act together Hotels.com
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service
Frances
Frances,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2021年11月17日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2021年11月15日
Great hotel but sadly my room had a blocked toilet
Lems
Lems,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2021年11月13日
Bad hotel
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow .
After 2 days report it to the reception no one care about that
One of the waste hotels service I ever seen my life
Rasan
Rasan,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年11月10日
Parveen
Parveen,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2021年11月10日
No transfer shuttle available as promised
Hi, don’t be fooled by the offer of an airport shuttle as this service has been withdrawn by the hotel but continues to advertise it as available. The staff are kind enough to offer a taxi number which is more expensive than 2 other numbers and thankfully we didn’t fall for this.
The room was really basic and not that clean. Shower mixer tap was broken with parts missing. The menu was poor and breakfast had been cooked a day or so before by the dried out taste.
Not my best stay in a hotel as you may have guested.
John
John,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年11月8日
un hotel moins de 4 etoiles
Belaid
Belaid,1 晚家庭旅遊
Ebookers 真實旅客評語
4/10 一般般
2021年11月8日
The room had faulty heating after complain they provided portable heater which wasn't big enough to warm the room. They charged separately for breakfast but most of the items were finished by time we came for breakfast both juice machines were off and only one coffee machine was fully working.
4 star hotel with 2 star service.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021年6月13日
Legoland stay
Great facilities. Wide variety of choice for breakfast, however queues were aroubnd 30-40 mins wait during peak times i.e 9am. Would avoid if needing to set off for legoland early. Room clean. Parking expensive@ 15
per night.
melissa
melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2021年6月10日
There wasn’t enough pillows, milk, sugar and there was no way to contact the reception.