When i checked in i said i need to pay for the other room as i booked 2 rooms at hotel.com and when i initially booked for one room then my daughters what to come so i reserved another room with note that i will pay for that when we check in.
So when we arrive i said i booked for 2 rooms an i have to pay for the other room but then receptionist said both rooms been paid so i thought they used the same card i used to book other room.
So check out time they said theres nothing to pay, so we left then after couple of days they said they're trying to get hold of me as i did not pay for the other room, so said i did try to pay when we check in but they said its already paid and now they are chasing me
So i paid over the phone!
Plus its pet friendly and dogs next room continously barking even at night fortunately its our last night otherwise would ask to change our room!
Maria
Maria,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Great Hotel
Great pool, staf friendly, good base for Lancaster
Tony
Tony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Mostly good
SUSAN
SUSAN,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Cherry
Cherry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Jake
Jake,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月1日
Calum
Calum,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Would Stay Again.
We stayed here because it was Dog friendly. Overall, I would say we had an excellent stay. The hotel is true to its description of Dog friendly, although tou can’t eat in the restaurant with them (which is reasonable). There were a lot of families with dogs and they were made very welcome. The bar was also child friendly with toys and games available. The only thing that stopped me giving 5 stars was that one of us is a vegetarian and there were no items available from the tapas menu, which was disappointing and reduced the options available.
Daniel
Daniel,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Dec 2024
Food was terrible
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
neil
neil,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月24日
Uncomfortable
The bed was a small double and it was very uncomfortable
The room looked like it was missing something ie a sofa
Would not want to stay longer than 1 night
Derek
Derek,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月18日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Julieanne
Julieanne,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月17日
Dirty towel
Hotel was booked for convience and had used before. Booking in was straight forward. Room was closer to reception this time which was great. The only issue was that one large towel looked dirty like it had make up on with mascara. We did try to ring reception but the phone in the room didn’t work and when rang the hotel from my mobile it cut of twice after a long while no body answering . That was disappointing when was told any problems to call them. Yes I could off gone to reception , but I had had my shower and didn’t want to get dressed again to go out the room. Also there was no one at reception when we left early morning