Very friendly staff that will make your stay enjoyable. It is a wonderful small hotel that is an attraction compared to the large hotel groups
D B H
D B H,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Jin Hyung
Jin Hyung,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Rogelio
Rogelio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Lea A.
Lea A.,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Eriq
Eriq,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
First time two day weekend stay
First time staying there very nice very convenient very clean. I can say the hot water takes a while to get hot but other than that no complaints.
Gary
Gary,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Mario
Mario,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月31日
Emidio
Emidio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
Great hotel. Wonderful service.
This is a nice upscale hotel. The service is warm and hospitable. The room we stayed in was roomy. The restaurant bar very good. The gym left something to be desired but we made due.
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Marcus
Marcus,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
The staff was courteous and the hotel was clean. The bed was comfortable. It is in a good location. However, the shower head barely worked and the flow of water coming out of it was minimal. Also, the room lacked sufficient plugs and USB ports for a modern hotel.
Carl
Carl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Gabriela
Gabriela,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月26日
Not perfect but comfortable stay.
Great stay but not so great room housekeeping. Had to call the front desk every day for little things like a towel or coffee. And once they brought up 3 floor rugs instead of bath towels. Thankfully they do provide a bathrobe which was beautiful and comfortable. Great sized room. Overall not a bad stay. Great front desk staff.
Ariana
Ariana,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Justin
Justin,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
The staff was very professional and friendly.
Tyree
Tyree,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月5日
Big rooms & BAD customer service
We booked two king suite studio rooms at hotel Madera to be the hub of our wedding weekend in DuPont Circle.
Pros: rooms are spacious and clean.
Cons: terrible experience during check-in. Waited until 5 pm to get keys to both rooms, check-in is supposed to be at 3pm. The wait made us late to our own Welcome Dinner. Well in advance, we requested rooms to be on the same floor due to our wedding preparations, they gave us rooms at floor 3 and 9 (not ideal). Manager did not seem apologetic about any of it. Parking is abnormally expensive for the area.
While waiting for our rooms we watched another couple get there to check-in and be denied a room because “it was cancelled 2 hrs prior to their arrival” and “should have gotten the message the hotel sent them”
Had high hopes for this hotel but the careless inadequate customer service left a bad taste in our mouth during the happiest weekend of our lives.
Emily
Emily,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Robert
Robert,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Nick
Nick,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Anthony
Anthony,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Loved the flat or sparkling water option in the hallway.
Shawn
Shawn,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月25日
Too expensive for what they offer as hotel. The smell in the elevator was intense. The ac didn’t cool the room enough. The water machine was not working and the coffee was one of the worst I have ever had.