Stood waiting at the reception desk for about 5 mins, with three different people seeing me and not even acknowledging that i was waiting.
Once someone did and came over, i got no apology for having to wait and pretty much no communication whatsoever. No problem with them being busy, but a simple 'hi, we'll be with you in 1 min' etc. would have sufficed.
Hotel was nice enough, although did notice a suspicious stain on the bed sheet and the mattress was quite lumpy.
Leisure facilities and breakfast were good though.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Our room was lovely; it was warm and clean. The bathroom was fine and there was an excellent TV! But the central common areas and corridors were a bit cold.
The Health Club was a bit disappointing: the pool and steam room were fine but the jacuzzi wasn't working, nor was the ladies' sauna.
Breakfast was not great.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Ellis
Ellis,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月16日
AVOID THIS HORRID PLACE
The worst hotel I have ever stepped foot in. Booked for 2 nights ran away after one. No hot water in rooms. Rooms so tire and basic this place makes a travel lodge look like Claridges. I cannot tell you how awful it is.
Michele
Michele,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Keith
Keith,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
A lovely hotel
A very nice hotel with nice grounds, the staff were great and the food better still. The gym is a big plus and is well kept. The room was clean and tidy only let down by only having 2 pillows on a double bed I'd expect 4 but other than that a great stay and I'd stay again.
james
james,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月14日
The basic costume is of adequate quality only
The hotel was adequate but staff showed little interest in being helpful. My basement room looked onto a walled patio area that was dirty. My room was clean and warm.
My dinner and breakfast was of poor quality, dry and overcooked. I felt it was all overpriced
JENNIFER
JENNIFER,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Nigel
Nigel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月9日
Save yourself the bother
Staff were rude, rooms were not private as i could hear a group of ladies constantly gossiping in the hallway througout my stay. No water provided or able to puchase?
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Bruce
Bruce,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月1日
Julia
Julia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Alexandra
Alexandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Stephen
Stephen,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月24日
Lynsey
Lynsey,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Nice hotel with golf course
Has a feeling of space especially with golf course. A country hotel. Good facilities- swimming pool , Turkish bath, sauna (at minute jacuzzi not working). WiFi good and TV with freeview channels. Nice bathroom with tub. Did not eat at hotel - walked to an Indian restaurant at the edge of the driveway to the hotel. There is now a coffee shop next to the Indian as well.
Moira
Moira,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Derek
Derek,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
Darrell
Darrell,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Kelly
Kelly,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月11日
Ok for the price
Nice setting and for the price the hotel it was ok as a one night stop over
We had breakfast included but if we were to stop there again I will pass as everything was like warm !
Disappointed with the breakfast but everything else was fine
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月10日
Disappointing
Lovely hotel however the spa facilities were not all available for the duration of our stay, very disappointing especially as we booked this hotel for rehabilitation of illness.
Staff permitted a large group of children to walk around the pool area in dirty shoes, whilst relaxing these children were distruptive and abusive to myself and other guests. So overall not a very relaxing experience.
The staff were very friendly until I had an issue, and then their attitude changed.
The rooms were clean but dated. We had a fire exit from our bedroom which lead onto the roof. On waking in the morning I saw another guest sitting by my bedroom drinking coffee and smoking.