There was a dispute between the check-in clerk and a customer. The customer was obviously distressed. She was crying about a billing error. The manager and clerk were both dismissive and abrupt with her. I did not know the reason but the manager should have taken the customer to a private area. It was quite uncomfortable standing there was the lady proceeded to cry and cry.
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月1日
Lisa M
Lisa M,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月29日
The property was undergoing renovations which is totally fine as the manager reached out to us prior to our stay to alert us. What was disappointing was the cleanliness of the area. There were used medical gloves outside our hotel room door for the duration of our stay, the furniture in our room was stained, the sink would not drain, there was water leaking from the ceiling, on & on.
All of that said, the staff was very friendly and helpful.
Cassidy
Cassidy,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月27日
Raquel
Raquel,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月26日
Renee
Renee,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
Hotel under construction, couldnt get in front door,had to stay due to non refundable booking,clothes hanging on trees outside of room window,wouldn't recommend to anyone.
Darrell
Darrell,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Room was very clean and not hot when we arrived. Hotel was under construction and elevator was out, we were informed of the day before check in . Everyone was nice and helpful. The air conditioning didn’t feel like the temperature it said. Overall was a good stay
Michelle
Michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
ROSETTA
ROSETTA,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月11日
Staff was great!!!! But the elevator didn’t work and they had someone checking it while taking to the front desk and he said it was fried!! But let’s see how long it takes to fix!!
Tracy
Tracy,2 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
Michael
Michael,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月2日
Arimani
Arimani,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月2日
Samantha
Samantha,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月29日
Ana
Ana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
Clean, comfortable stay
Monika
Monika,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月22日
Staff was so nice and room was great.
LISA
LISA,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月19日
Air conditioning is not great. It had cool air coming out of it but didn’t keep the room cool. When we got off the elevator, the whole upper floor was hot. Linen and pillows for the sofa bed had a weird smell. I think it took on the scent of the plastic bag that it is kept in. Maybe it had not been changed out in a while…
Christina
Christina,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Laura
Laura,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Everything was great
Harlee
Harlee,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
Gulf get away
The location great. Everything you need is very close.
Latoya
Latoya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月5日
Really nice rooms, associates at front friendly, helpful and very quick responding to any needs. Nice poll, close to shopping and walking distance. We WILL be back in the future.
Thomas
Thomas,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月5日
Great atmosphere and the staff members exemplified excellent customer service.
Angelique
Angelique,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月3日
Nice, clean, comfy room. Comfy beds. Plenty of space. Nice pool.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Me encanto el servicio y la limpieza ❤️
Ang
Ang,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月21日
This hotel was old and needs some updating. Not like most of the Marriott’s we usually stay at.