It's a pity we didn't give us the first night of the booked balcony room.Second night needs to change room.Very credit management.Praiseworthy is the service member of breakfast very good.
Overall this hotel was not the greatest experience. In my 10 day stay in Italy, I stayed five hotels and while all had some sort of issue only this one warranted a review. I'm not one to write a review but the hotel's staff was rude from the start. They had e-mailed in advance whether I wanted a single bed or two twins. I had responded requesting two twins only to get a single upon arrival and the hotel not reading the message. There are a set of stairs to get to the elevator and the staff barely helped nor do they even open the doors at the front of the hotel when you're walking in with luggage. The room itself was fine and clean though had a lot of issues - sink was clogged, curtain off the track, mini fridge on its last life and no working AC. I was luckily only there for one night. Not sure how this is a 4 star hotel. There are plenty of other places to stay in Milan. Location is good as it's close to Milano Centrale but other than that can skip this place.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月16日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Jan
Jan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月14日
Pinja
Pinja,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月11日
Jimmy
Jimmy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月11日
Good Enough
Hotel is designed well in the bar/breakfast area and in the outside patio. Very pretty there. The room was plain and boring. There was drywall patching going on in the room that had not been painted and the hallways were severely damaged from luggage hitting it. As usual with Italian hotels the bed was VERY firm and pillows flat, but that was expected. The bathroom was large (was handicap accessible). The breakfast was good and freshly made coffee from the very nice baristas. Location is not near city center (which I knew and was fine with me) but is just a 30 min walk there. It is near many nice restaurants, bars, etc. so that was great. Overall, a nice stay.