An excellent, beautifully maintained character hotel but with modern decor and well decorated and appointed rooms. Close to everything if you wish to walk, but also within the Free Tram Zone of Melbourne's CBD, so getting around the city was a breeze.
Well worth the stay.
Sharon
Sharon,6 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月20日
Not satisfied
This is a VIP property where we receive an upgrade if available. At check in we were told they could not upgrade us as they were full. The day before leaving a different check in member of staff told us they had been very quiet all week. Housekeeping was very poor, carpet not cleaned all week and shampoo etc empty, amenities not always replaced. Tea, coffee and sugar not always topped up. The air con unit made a terrible banging noise all night and the bathroom flooded every time we had a shower. We reported it twice and there was no improvement. Whether anyone looked at it we do not know as we had no communication from the hotel.
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月1日
Best avoided unless you dont mind a lot of noise
The windows facing directly onto Spencer Street, with its traffic, trams, and trains directly adjacent are only single glazed so good luck getting good rest with that background noise. Further the aircon is akin to the noise on an aircraft. The room design and decor is that of a low end, older budget hotel, not one that claims to be 4.5 star.
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Leeanne
Leeanne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Great Stay
Excellent service from night reception as I arrived late.
Awesome upgrade but unfortunately I wasn’t around c long enough to enjoy it.
I will be back to stay again,
Stuart
Stuart,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月9日
Marie
Marie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Amazing staff, lovely food and cocktails. Really comfortable stay.