the overall conditions of hotel live up to my expectation being a five stars hotel. unfortunately, the house keeping services were so bad that i requested a tea pot for several times since check in. no one in the hotel responded to my request. i have to walk down to the restaurant and ask for one.
真實旅客
6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年4月20日
Barry
Barry,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2019年4月18日
地點很好,員工親切有效率
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018年1月17日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年8月14日
Not bad
Hotel is great, but the location is kind of away from the old town and there is not direct transportation to the old town. It is on a great shopping street though. Other than that, not disappointing at all.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2015年10月8日
MING HUI
Hotels.com 真實旅客評語
6/10 不錯哦
2015年9月20日
KUEI-I
Hotels.com 真實旅客評語
10/10 好極了
2015年8月23日
Highly recommended hotel in Brusseles
Great location, modern comfortable hotel, friendly staffs, highly recommended!
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2015年6月24日
Great one~
I love it; good service, high-quality room services and perfect location. Must to try in Brussels~
This hotel locates in about 100m far from exit of Metro Louise station which is really convenient for travellers carrying heavy luggages. The decorate of room is modern and the stereo system is impressive (BOSE). One day, one man knock the door and asked to enter the room to replace the traditional light bulb into the LED one. Except this unusual experience (I believe it won't happen for most tourists) this hotel is as good as many reviewers recommend.
Stay for 3 nights
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Daghan
Daghan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月22日
A hotel with a nightclub you didnt ask for
At first the hotel seemed quite nice, they let us check in very early which was helpful and the room was a decent size and well presented, seemingly relatively recently done.
After we went out and came back later we found small issues starting to appear...
- the bathroom has a large full length window in it (with a thin blind) which means anytime you turn on the bathroom light the bedroom is brightly lit, making it impossible for anyone to sleep
- the sink was jammed closed meaning water stayed sat in it. A small issue but frustrating
- room wasnt that warm and the heating on a/c even turned to 28 degrees just pushed cool air. My wife ended up putting a couple of towels on top of the very thin duvet (crazy right!)
- the coffee machine (a standard one have used in dozens of hotels) wouldnt turn on... so no coffee in the morning
- then the worst and complete deal breaker to ever considering staying in this hotel again (a definite NO). Around 1-2am loud music started right outside our window. This got louder and louder, continuing past 8am and making it literally impossible to sleep. It seems there is a nightclub right outside the courtyard to the hotel and its HUGELY noisy. You can clearly and loudly hear the music and the DJ and its just way too loud and comes right into the room.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Connie
Connie,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
don
don,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月11日
Won't be back
Room was OK but disappointed as was expecting five star comfort. In fact the room appeared like a 3* or 4* Mercure standard with very small beds. Also the room was cold although an engineer fixed it. The main issue was the horrible treatment on checkout by reception. We advised that we did not take breakfast and were not believed. Left waiting while they went to check with the restaurant and came back and still insisted we had it. Finally, the manager intervened. We do not appreciate being treated as liars. Also dinner service was poor (we got tired of waiting and stood up to pay in the end, missing dessert).The location is an an upmarket part of Brussels, however we were warned about walking to the Gare du Midi which indeed is in a quite sleazy area, not so far away.