The hotel refused to honor Hilton Honors membership. Their reason was that the reservation was made through Hotels.com. This meant that membership amenities like wifi were not available as Hilton benefits during the stay.
In addition to that, the hotel is filthy.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Newkirk
Newkirk,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Great staff. Helpful and friendly
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
Francelino
Francelino,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月16日
Average Hotel
hotel is dated and needs updating
Randy
Randy,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月16日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Fco Gentil
Fco Gentil,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Joseph
Joseph,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
DENNIS
DENNIS,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Alberto
Alberto,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月6日
Alfredo
Alfredo,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Great Stay
I enjoyed our stay. I love this property, it's locations and amenities. The rooms are spacious and comfortable and I like the small kitchen. There was an alarm blinking in the bedroom that needs attention and we didn't have a full compliment of towels and wash clothes but otherwise the stay was great. One day only one elevator was working which made getting around a little delayed but I will stay here again.
Bryan
Bryan,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Victor
Victor,11 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月2日
Place was very cold had to pay for breakfast I won’t stay there again
ray
ray,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Good value
A little more run down than last time we stayed there but clean.
Close to beach
& mall.
Dawn
Dawn,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月25日
Good location but poorly maintained
Great location but elevators didn't work. Had to carry my suitcase down 6 flights this morning, and had to walk up 6 flights in the rain last night.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月25日
힐튼이라는 이름을 계속 써도 되는지. 로비직원들의 서비스가 매우 실망스러움.
주차시설이 없어 모든 출입 차량들은 발렛 서비스를 받아야 하며, 일일 비용 50달러를 지불해야 함. 4박5일 숙박 시 250달러의 추가 비용이 발행함.
체크인 직원들은 모두 매우 불친절함.
청소 서비스 직원분들은 친절하고 객실 청소도 잘 해주심.
DOKYOUNG
DOKYOUNG,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
James
James,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月16日
Not my favorite
Really run down suite, furniture falling to pieces, dishwasher trying to escape the cabinet in the kitchen, the floors were filthy, elevator problems for the entire stay, front of house staff seemed uninformed and disinterested.
david
david,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月15日
Elevators don’t work
Elevators weren’t working on a busy holiday event. I was told my rooms would be connected, then later on they say we couldn’t have connecting rooms. I grabbed the wifi password card and receptionist said it’s not a business card which the wifi password should be shared with everyone checking in.
Kalia
Kalia,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Comfortable but been to better locations
Comfortable stay. Auite was large but road noise popped up occasionally. Restraunt had tasty food and server was super.. Elevators were out of service one day so everyone had to use the service Elevators. Went down to get a snack and it was pretty much empty. Rooms need some updating. Despite picture of beach it is NOT on the beach!
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Perfect for a night!
Stayed before we headed out on a cruise! Great outdoor bar. Water taxi downtown was fun.
Sheila
Sheila,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月11日
Room service not up to standard.
Have stayed at this hotel many times but this vacation experienced problems with my room not being serviced three out of my seven days visit.