Rented a jr suite…the trolly bell that clanged every 20 minutes was horrible- no rest
The echoing of every door in the hall slamming sucked
Rented a suite for some comfort- didnt happen
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Hirally
Hirally,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月4日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
We went during the strike, which prohibited the kitchen from being open fully in the bar staying open late, so it wasn’t the best experience in that sense but we had a great time going to the Jelly Roll concert
AUDREY
AUDREY,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月25日
Myat
Myat,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
SJC WEEKEND GETAWAY
Great!
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Room was great! The reception desk tried to give me another room. but when I told him that’s not what I reserved he found the room that I was supposed to get. There was no free parking. But they have a parking garage across the street that charges per night or hour. There is a lot of things to do in walking distance.
Javier t
Javier t,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
One Disappointment
The service was outstanding, but I specifically selected the room for the large, luxurious bath tub advertised, and there was only a shower.
Audrey
Audrey,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月14日
Ann
Ann,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月7日
George
George,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
It was an amazing experience I really enjoyed the stay. I really recommend
Dinora
Dinora,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月23日
Soojung
Soojung,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月18日
Salam
Salam,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
Bad receptionist
The hotel is nice. The rooms are decent, unfortunately the service isn’t great. The receptionist (a women mid 40’s with a tattooed right sleeve) was so rude to me while asking for a replacement room key. Her attitude not only to me but the clients ahead of me was really unnecessary. When you travel for work and are received with such a poor, attitude - it really makes me rethink where I spend my company’s money. Definitely not this hotel….. there are options. Find better personnel.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Allan
Allan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Ryan
Ryan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
joe
joe,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月27日
Cold Shower
First of all we requested a wine opener & they said they would bring it up, unfortunately I called 3 times & after an hour & half they brought the opener to our room. The TV remote was not compatible with the TV. In the morning the hot water shower valve was not producing hot water. I had a cold shower & my wife did not take a shower. We did not know we need to take photos. I am in the Fairmont Presidents Club & we never experienced these issues.
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
JIN
JIN,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月24日
The valet was very attentive, friendly and helpful.
Check in is at 3. I asked for an early check in at 230 that Sunday afternoon. I arrived at 2:50 and they said the room was not ready. I waited until after 5:30. When I asked about the delay and weren't they expecting me I was told they had a busy weekend. It would have been helpful to be notified of the delay instead of waiting for the room that long...or recognize which rooms are expected for that Sunday night and start cleaning those rooms first.
When checking in at the front desk I asked for this stay to be added to my Hilton Rewards membership. The lady at the front desk told me no because I booked with Expedia. Really? Am I not staying at the Hilton anyway no matter who handled the reservation? I give up.
So waited for over 2 hours for my room then told no I couldn't get reward points for my stay? Perhaps I will stay elsewhere next time.
Julie
Julie,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月21日
Ivan
Ivan,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Nice hotel in downtown with great walkability. DJ party in the lobby lounge Friday night.
Christina
Christina,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
San Jose 2024
It was an excellent stay and enjoyed the atmosphere