The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年6月26日
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
jiaju,10 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2022年4月28日
old hotel
Chiu bun
Chiu bun,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Sergio
Sergio,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Rachael
Rachael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Avaliação do Hilton
Fiz up grade de quarto, e ouve um pequeno contra tempo na ocasião do checkout, mas foi parcialmente resolvido…
Faltou “plaquinha” de não incomodar ou não precisa arrumar quarto e ou não trocar tolhas…
Poderiam economizar na lavagem das toalhas…
A senhora da limpeza muito atenciosa…
Café da manhã aquém do esperado…
Localização boa…
No mais foi muito bom.
👍👍👍
gilmar j
gilmar j,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Miguel
Miguel,10 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Bertha
Bertha,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Carlos L
Carlos L,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Las sábanas de las camas estaban rotas y la funda del edredón también, las cabeceras de la cama estaban rotas y rasgadas. No hay ni una botella de agua en el cuarto. Deberían poner agua aunque la cobraran.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Erin
Erin,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
The room was very run down. First, when I arrived, they gave me a horrible room, nothing like the photos. I had to complain and then they changed me to another room, which was only slightly better. This hotel urgently needs a CPR. After a few days, I found out that this hotel was where they housed many homeless people from NYC during the pandemic. So check first before booking.
Jose
Jose,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Great service
Service was great. Had issue with toilet and thermostat. Room had wear and tear furniture.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
Less than pleased
I came into the city to see my son and found the rooms were dated considering what I spent for one night. Also, not even a courtesy bottle of water was in the room.
The elevators took far too long to go down when I was checking out.
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Hotel good for location
The hotel was in a good location. However, there was no coffee maker nor microwave in the room. We had to buy coffee daily. There weren’t enough towels and no sheets for the pull out bed. Also, the AC was not working so our floor was hot and stuffy.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
BRENDAN
BRENDAN,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
This place is a dump
Hotel room was a nice size but the beds were double beds and uncomfortable and outbof shape mattresses. Chair in room had stains, hair in shower.
No coffee in room
Lobby was noisy and trash cans filled and over flowing.
End tables and other tables in lobby dirty cups, napkins and spills all over, need someoen to clean.
Bar no place to sit and have a cocktail for same reason, to dirty to put a drink down.
For a Hilton hotel this place is a dump.
Elisabeth
Elisabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月29日
Extras fees not explained
Extras fees charged without any explanation and staff with limited patience to explain.
Vitor
Vitor,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Christmas Must!
Location was perfect for all things Christmas!
Daniel
Daniel,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Excellent Location
Great mid-town location. Walked to Central Park, Times Square, Rockefeller Center, Bryant Park,MoMa, and all the shopping. Subway stop right there too.