Stayed a couple nights to solo celebrate my coming birthday. It was relaxing. Though I’m irritated they charged a resort fee of $25/night and said I’d get $15/night back if I ate at their Amuse cafe downstairs, but it wasn’t open one of the nights, so I got charged with no recourse. But outside that the stay was great
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月10日
Charmaine
Charmaine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Damonte
Damonte,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Oretha
Oretha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
alicia
alicia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
The self park was very confusing. I am not comfortable with QRcodes and the entire process took a long time while it was cold outside.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月5日
Terrible
Internet kept going in and out, no way to sign into streaming apps, was given a credit for a bar that wasn’t open, no robes only one wash cloth
tonea
tonea,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月5日
Joan
Joan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Margaret
Margaret,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Princess
Princess,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
NYE 2024
The hotel is actually great. The only issue I had was the room designation. We were in room 402 but I paid specifically for the Swiss Pinnacle room because we wanted be high up but that didn’t happen.
angela
angela,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Room 2302 has an issue with toilet or adjoining 1.
I only rated it as a 1 for the category that best aligns with maintenance because there was an issue in room 2302. I’m not sure if there are certain rooms that they assign those who book through 3rd party vendors, but my experience was not a luxury one at the price I paid. I messaged the hotel at 2 AM after being awakened by noise from the toilet area. After sending the maintenance people up twice, the 2nd time it was surmised it must be the toilet in the room next to me making so much noise when flushed. Heck, it sounded like it was in the bathroom, in my room.