The room was amazing. The view was breathe taking. But we had furance issues and when we arrived it was 62 degrees in the room. The heat would never work. We called the front desk and maintenance came and pulled the cover off the vent and did something with a screw driver. The heat ran on 100 degrees and never shut off. It was extremely hot. That is the only issue. Other then that itbwould be 5 stars
Crystal
Crystal,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Megan
Megan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Great hotel. Would stay again.
Room was very spacious and in great shape. Housekeeping was very friendly and the meals at the hotel bistro were very good. View of the harbor from the room (10th floor) was very nice as well. There’s a walking bridge from the parking deck that goes over the main road to the harbor that was very convenient.
Joseph
Joseph,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Clean & comfortable
Hotel was clean… and comfortable for the amount of time we were there
Fondtane
Fondtane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Very inviting hotel. Great location at the inner harbor. Restaurant service very good
Cheryl
Cheryl,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Juan
Juan,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Great place to stay!
Peggy
Peggy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
alvaro
alvaro,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Bridgetta
Bridgetta,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
Shalama
Shalama,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Check in and check out was simple and quick, and staff was friendly and helpful. The only complaint is that 2/4 elevators were down so it took forever to get where we needed to go each time.
Kaitlyn
Kaitlyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月22日
Emanuel
Emanuel,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月18日
Extremely impolite front desk
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
TERRIBLE CHECK IN AT THE HYATT -RUINED MY STAY
Terrible check-in experience. Usually trying hotels chains I am not a member to see if I can do better than Hilton and IHG as a high mileage business traveler. And booking manager. I just never expected that the experience of checking in could be traumatic at any hotel. This was.
Had to call Hyatt customer service to be able to check in at the hotel. Because their hotel employee refused my reservation saying that I didn't have a reservation because of my compounded last name. He refused to talk to the agent on the phone saying that was a me problem. Etc. Finally after speaking to Hyatt they were able to independently get in touch with the property so I could check in after a 6.5 hour drive. Never not even at a confort inn on the road have I encountered this level of treatment and rudeness from a hotel employee. Train your people. Never again Hyatt! Your follow up was not there either.
Mily
Mily,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Tabitha
Tabitha,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Corey
Corey,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月8日
Disappointing
We went for the weekend. We were in the valet line for over 30 minutes. We couldn’t even pull into the property. That was just the start. Took over 10 minutes every time we needed to use the elevator which was at least 3-4 times a day. Once in the elevator you had to have a key to choose a room button. If you wanted to go to another floor to visit a friend they had to go down to the lobby because they could only press there floor and you could only press your own floor with your key. It was annoying so have a key for the elevator fine but who cares what floor you go to? You can use the stairs for any floor anyway so it doesn’t make sense. You can’t turn on air in the room lower than 69 which just makes the room so still. I’m always hot so this was frustrating. Starbucks was out of all the frink mixes inside the hotel. But the worst thing of all is that there were kids running the halls and stairs nonstop. It was so loud. There is an atrium are so if you are on rooms 5 and below which we were, get ready for loud as can be nights until at least 11. It was heartbreaking because it wasn’t worth the money even though it was clean, smelled nice, etc.