Over night due to Hurricane Milton. staff was incredible calm cool collected
Marcia
Marcia,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Gregory
Gregory,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
The hotel has a great view the service was excellent I really enjoyed the time that I was there.
Rosa
Rosa,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Paula
Paula,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Look elsewhere, unless they renovate.
Service was good, but the rooms and some common areas were worn badly. The room's AC wasn't working upon arrival and the carpet looked decades old. We were surprised at how there were few amenities in the room. At least the bed was comfortable, the bathroom was clean, and the location was great (scenic, walk to cafes/restaurants).
We won't stay here again unless Westin invests the money to refresh this hotel.
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月30日
Kurt
Kurt,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Donnice M
Donnice M,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月24日
Service not up to par.
Grand location
1 bottle of water in the room for 2 people. .
No bath gel in the shower. Empty.
Breakfast in unmarked room. Hard to find.
Jo Ann
Jo Ann,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
Gregory
Gregory,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月17日
Ok, but didn’t live up to expectations
The hotel was ok, but did not met expectations. It is clearly older and need of updating. But we followed this stay with a much cheaper hotel and it was so much better. It’s seems the Westin is old school and thinks the price is justified because it is a big hotel with amenities. Overall, it was ok, but was kind of a left down.
- showers were tub based and old
- wall cracks
- not dog friendly, thought it is supposed to be. Walking the dog was far away down an unlit path. Very strange.
The staff was nice (except one person at check in who seemed to think the conversation with another employee was more important). housekeeping was very nice.
George
George,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月12日
Gerardo
Gerardo,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
JILL
JILL,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
hunter
hunter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
Alexis
Alexis,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月18日
Great location
Excellent location!! Right on waterfront near some pretty good restaurants within walking distance. The customer service was great didn’t have to wait too long to check in and they were very accommodating with My mother’s wheelchair/scooter needs. Since we were obviously traveling out of state, we had a scooter delivered for my mother and as we checked it the staff brought it around to us. There is a $25 resort fee. You have to pay each day that you were there. The hotel does it give it back to you in credit to use for breakfast or other restaurants on the premises. This would be ideal if we could use it for the marketplace to buy drinks like water. We did use it for breakfast. Breakfast was amazing. Great options for all dietary needs however they do charge an 18% service charge so it’s just a way for us has been more money at this hotel. That’s really the only thing that I really don’t appreciate which is why I can’t give a full five stars but my favorite part of above house was the beds.
Tiffany
Tiffany,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Husband stayed for a one-night business trip. Room was clean, and view was good. Only downer was that the carpet in the room appeared worn. Shenaaz was great for her customer service! She was able to get my husband in early. Great Job!
Kathleen
Kathleen,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
My decision to stay here was the proximity to the arena. It's less than .4 miles away. Everything was clean and quiet. There is a worker who needs recognition, Ricky. Went above and beyond for us at the pool.
diane
diane,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月12日
Special Stay
We stayed during a special event and we had such a great time. All of the staff was great. I was working a lot for the event but my wife and kids got to really enjoy the accommodations and I was very happy with the time I spent with them in our room and at the pool. The location is practically unbeatable.
Erik
Erik,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月28日
Nothing wrong with the room... Bar was double the prices for drinks than another place with a comparable menu. The real reason im pretty disappointed in this place is the hidden fees and expenses that are not disclosed to you. When you book on hotel.com and you click to pay all fees and taxes... you get told after purchasing that you are gonna get charged a "destination fee" of $25/day for what? who knows... then to make it even better you can only valet at the hotel for the cheap price of $45/day with no other option!!!!
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月27日
Keith
Keith,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Molly
Molly,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月26日
This hotel is very old and not clean hotel, inconvenient for the transportation if you don’t have a car when you travel. Their workers has discriminated if you are different skin color. Their customer service is very bad! If you choose this hotel please look at check out bill, very be careful they will charge you more money!
heidi
heidi,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
Escalator out of service, half of the elevators out of services, broken stuff here and there. This place needs a good facelift.
Also 45 dollars a night for parking is steep