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內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住

4.5 星級住宿

Royalton Negril, An Autograph Collection All-Inclusive Resort

高級的海濱飯店，設有Spa並鄰近七英里海灘

選擇日期，查看價格

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住的相片集

室外婚禮場地
5 間酒吧/酒廊、池畔酒吧、海灘酒吧
室外游泳池，提供日光浴躺椅
5 間酒吧/酒廊、池畔酒吧、海灘酒吧
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | 海灘/海景
內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住提供海灘遮陽傘、海灘酒吧和海灘躺椅等設施服務，想去七英里海灘的話走路 10 分鐘內就到。想要找點樂子，不妨到室外游泳池痛快玩水，想要犒賞自己的話，可以去做深層組織按摩、敷體療程和芳療放鬆一下。Gourmet Marche是住宿裡 8 間餐廳的其中一間，主打國際料理，早餐、午餐和晚餐時段開放。此奢華飯店還有 5 間酒吧/酒廊、免費兒童俱樂部和池畔酒吧。旅客都對住宿的友善員工讚不絕口。

評論

7.4 分，滿分 10 分，
不錯哦

熱門設施服務

  • 酒吧
  • 游泳池
  • 免費早餐
  • 免費停車
  • 健身房
  • 空調

主要設施服務 (12)

  • 每日客房清潔服務
  • 位於海灘
  • 8 間餐廳和5 間酒吧/酒廊
  • 全套 Spa
  • 室外游泳池
  • 免費兒童俱樂部
  • 健身俱樂部
  • 室外網球場
  • 海灘遮陽傘
  • 海灘躺椅
  • 海灘浴巾
  • 兒童游泳池

闔家歡樂 (6)

  • 兒童游泳池
  • 免費兒童俱樂部
  • 獨立浴缸和淋浴設備
  • 付費電視頻道
  • 花園
  • 露台
目前的價格是 NT$18,321
總價 NT$18,321
含稅金和其他費用
2 月 24 日 - 2 月 25 日

客房選項

可用的客房篩選條件
顯示 16 間客房 (共 16 間)

顯示Luxury Presidential one Bedroom swim out Diamond Club的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Presidential one Bedroom swim out Diamond Club

特色

陽台或庭院
庭院
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
  • 114 平方公尺
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張標準雙人沙發床

顯示Luxury Junior Suite swim out的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Junior Suite swim out

特色

陽台或庭院
庭院
獨特傢俱
獨特裝潢
私人游泳池
空調
平面電視
高級寢具
  • 56 平方公尺
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床 或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club的所有相片

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | 私人游泳池

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

特色

陽台或庭院
庭院
獨立用餐區
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
  • 115 平方公尺
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential one Bedroom ocean view Diamond Club的所有相片

平面電視、付費電影

Luxury Presidential one Bedroom ocean view Diamond Club

特色

陽台或庭院
庭院
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
  • 114 平方公尺
  • 海景
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張標準雙人沙發床

顯示Luxury Family Suite ocean view的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Family Suite ocean view

特色

陽台或庭院
庭院
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
  • 62 平方公尺
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Junior Suite ocean view Diamond Club的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Junior Suite ocean view Diamond Club

特色

陽台或庭院
庭院
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
吊扇
  • 56 平方公尺
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床 或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential Two Bedroom ocean view的所有相片

海灘/海景

Luxury Presidential Two Bedroom ocean view

特色

陽台或庭院
庭院
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
吊扇
  • 170 平方公尺
  • 海景
  • 可容納 9 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 3 張標準雙人沙發床

顯示Luxury Junior Suite的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Junior Suite

特色

陽台或庭院
庭院
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
吊扇
  • 56 平方公尺
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床 或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Family Suite ocean view Diamond Club的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Family Suite ocean view Diamond Club

特色

陽台或庭院
庭院
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
  • 63 平方公尺
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Chairman two Bedroom ocean front suite Diamond Club的所有相片

平面電視、付費電影

Luxury Chairman two Bedroom ocean front suite Diamond Club

特色

陽台或庭院
庭院
獨立用餐區
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
  • 226 平方公尺
  • 海景
  • 可容納 6 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張加大雙人床

顯示Luxury Presidential Two Bedroom ocean view Diamond Club的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Presidential Two Bedroom ocean view Diamond Club

特色

陽台或庭院
庭院
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
  • 170 平方公尺
  • 海景
  • 可容納 9 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 3 張標準雙人沙發床

顯示Luxury Junior Suite ocean view的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Junior Suite ocean view

特色

陽台或庭院
庭院
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
吊扇
  • 56 平方公尺
  • 海景
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床 或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Chairman three Bedroom ocean front suite Diamond Club的所有相片

平面電視、付費電影

Luxury Chairman three Bedroom ocean front suite Diamond Club

特色

陽台或庭院
庭院
獨立用餐區
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
  • 282 平方公尺
  • 海景
  • 可容納 10 人 (依實際入住人數計費)
  • 1 張特大雙人床和 4 張加大雙人床

顯示Luxury Junior Suite swim out Diamond Club的所有相片

客房景觀

Luxury Junior Suite swim out Diamond Club

特色

陽台或庭院
庭院
獨特傢俱
獨特裝潢
私人游泳池
空調
平面電視
高級寢具
  • 56 平方公尺
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床 或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential one Bedroom ocean view的所有相片

高級寢具、迷你吧、客房內保險箱、獨特裝潢

Luxury Presidential one Bedroom ocean view

特色

陽台或庭院
庭院
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
高級寢具
  • 113 平方公尺
  • 海景
  • 可容納 5 人 (依實際入住人數計費)
  • 1 張特大雙人床和 2 張標準雙人沙發床

顯示Luxury Chairman four Bedroom ocean front suite Diamond Club的所有相片

平面電視、付費電影

Luxury Chairman four Bedroom ocean front suite Diamond Club

特色

陽台或庭院
庭院
獨立用餐區
獨立起居區
獨特傢俱
獨特裝潢
空調
平面電視
  • 337 平方公尺
  • 海景
  • 可容納 14 人 (依實際入住人數計費)
  • 2 張特大雙人床和 4 張加大雙人床

類似的住宿

3 座室外游泳池，提供泳池遮陽傘和日光浴躺椅

內格里爾瑞尤飯店 - 全包

  • 游泳池
  • 免費早餐
  • Spa
  • 免費停車
7.6 分，滿分 10 分，不錯哦，1,006 則評論
內格里爾瑞尤飯店 - 全包
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登入以查看符合資格的折扣和禮遇。玩越多，獎勵就越多！
登入免費註冊

鄰近地區資訊

地圖
Norman Manley Boulevard, Negril, Westmoreland

附近景點

  • 血腥灣 - 步行 1 分鐘
  • 快樂主義 II 海灘 - 步行 5 分鐘
  • 血腥灣海灘 - 步行 5 分鐘
  • 七英里海灘 - 步行 9 分鐘
  • Kool Runnings水上樂園 - 步行 16 分鐘

附近交通

  • 唐納德桑斯特爵士國際機場 (MBJ) - 101 分鐘車程，72.5 公里/45.1 英里

餐廳

  • ‪Green Island Restaurant, RIU - ‬開車 4 分鐘
  • Hunter Steakhouse
  • ‪Ackee - ‬步行 16 分鐘
  • ‪Hedonism II - Delroy's Bar - ‬步行 5 分鐘
  • ‪Mahogany - ‬步行 20 分鐘

住宿介紹

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住提供海灘遮陽傘、海灘酒吧和海灘躺椅等設施服務，想去七英里海灘的話走路 10 分鐘內就到。想要找點樂子，不妨到室外游泳池痛快玩水，想要犒賞自己的話，可以去做深層組織按摩、敷體療程和芳療放鬆一下。Gourmet Marche是住宿裡 8 間餐廳的其中一間，主打國際料理，早餐、午餐和晚餐時段開放。此奢華飯店還有 5 間酒吧/酒廊、免費兒童俱樂部和池畔酒吧。旅客都對住宿的友善員工讚不絕口。

全包

此飯店提供全包式住宿，房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

小費與稅金

已含小費；歡迎額外小費。

食物與飲料

所有單點餐飲和點心都包含在內
全天候客房餐飲服務
客房內迷你吧 (包括所有飲料)

使用語言

英語、法語、義大利語、西班牙語

住宿摘要

DONE

飯店規模

    • 407 間客房
DONE

入住/退房

    • 入住登記開始時間：15:00；入住登記結束時間：23:30
    • 提供零接觸入住服務
    • 辦理入住手續的最低年齡：18 歲
    • 退房時間：12:00
    • 提供零接觸退房服務
DONE

入住特別注意事項

    • 抵達住宿時櫃台會有服務人員接待旅客
    • 此住宿恕不在營業時間以外提供入住登記服務。
DONE

入住須知

    • 需提供信用卡、金融卡或以現金做為雜費的押金
    • 可能需要出示政府核發且附有照片的證件
    • 辦理入住手續的最低年齡為 18 歲
DONE

兒童

    • 不提供嬰兒床
    • 免費兒童俱樂部
DONE

寵物

    • 禁帶寵物
WIFI

網路

    • 公共區域提供免費無線和有線上網
    • 客房提供免費無線上網
LOCAL_PARKING

停車

    • 住宿提供免費自助停車
    • 住宿提供免費代客停車服務
    • 住宿提供路外停車位
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 每日 7:00 - 10:30 供應免費全套早餐
  • 8 間餐廳
  • 5 間酒吧/酒廊
  • 海灘酒吧
  • 池畔酒吧
  • 咖啡廳
  • 公共區域提供咖啡/茶
  • 24 小時客房餐點服務
  • 點心吧/輕食店

親子出遊

  • 免費兒童俱樂部
  • 兒童游泳池

活動資訊

  • 位於海灘
  • 附近可以浮潛

遠距工作

  • 商務中心
  • 會議室

服務項目

  • 24 小時櫃台服務
  • 禮賓服務
  • 旅遊諮詢/購票
  • 乾洗/洗衣
  • 行李寄放
  • 海灘躺椅
  • 海灘浴巾
  • 海灘遮陽傘
  • 泳池躺椅

綜合設施

  • 櫃台保險箱
  • 花園
  • 野餐區
  • 露台
  • 健身俱樂部
  • 室外游泳池
  • 遊樂場/遊戲室
  • 全套 Spa 服務
  • 室外網球場
  • 按摩/療程室
  • 大廳

無障礙設施

  • 電梯
  • 電梯無障礙通道
  • 方便輪椅進出的註冊櫃台

客房設施服務

娛樂

  • 平面電視
  • 付費有線電視頻道
  • 付費電影

居家配備

  • 空調
  • 吊扇
  • 迷你吧
  • 咖啡機/沖茶器
  • 熨斗/熨衣板

一夜好眠

  • 高級寢具

舒適生活

  • 陽台或庭院
  • 院子
  • 獨特裝潢和設計風格

衛浴

  • 全浸式浴缸
  • 獨立浴缸和淋浴設備
  • 免費盥洗用品
  • 毛巾

掌握世界大小事

  • 辦公桌
  • 免費無線上網

餐飲

  • 免費瓶裝水

其他

  • 每日客房清潔服務
  • 客房內保險箱

住宿特色

Spa

The Royal Spa提供按摩室/療程室及雙人療程室。服務項目包括深層組織按摩、熱石按摩、運動按摩以及臉部療程。住宿提供各式療程，其中包括芳療、水療以及腳底按摩。SPA 設施服務包括泥巴浴、三溫暖烤箱以及蒸氣室。

Spa 設施每日開放。18 歲以下兒童必須有成人陪同方可進入 SPA 池。18 歲以下房客禁止進入 SPA 池。

餐飲

Gourmet Marche - 這家自助式餐廳專門提供國際料理，並供應早餐、午餐以及晚餐。
Hunter Staeakhouse - 此牛排館供應午餐及晚餐。每日營業。
Zen - 此家壽司吧專門提供亞洲料理，並供應午餐以及晚餐。房客可於酒吧點用飲料。每日營業。
Gratzie Italian Trattoria - 此家餐廳專門提供義大利料理，並且供應午餐以及晚餐。每日營業。
Armadillo - 此餐廳專門提供美式墨西哥料理，並供應午餐以及晚餐。每日營業。

獎項與聯盟

生態認證住宿
此住宿已參加「Travellife」，這項計畫旨在評量住宿對以下一個或多個方面的影響：環境、社區、文化遺產、地方經濟。

費用和規定

游泳池、Spa 和健身房 (如有)

  • 18 歲以下房客禁止使用 Spa 池，18 歲以下房客須有成人陪同才可以使用

規定

此住宿接受以信用卡付款。恕不接受現金。

其他名稱

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

常見問題

我是否可以免費取消內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住的預訂並收到全額退款？

可以，內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住是否有游泳池？

是的，住宿提供室外游泳池和兒童游泳池。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住是否提供停車位？

是的，住宿提供免費自助停車和代客停車服務。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:30。退房時間為 12:00。提供零接觸入住和退房服務。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住和附近有什麼好看好玩的？

您可以在住宿附設的高爾夫球場上練習揮桿技巧。去附設的 Spa 放鬆一下，或者到室外泳池游上幾圈。內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住也具備5 間酒吧、健身俱樂部和Spa 服務，以及遊戲間、野餐區和花園。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住內部或附近是否有餐廳？

是的，此住宿附設 8 間餐廳，具有國際料理。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住有戶外私人空間嗎？

是，每間客房都有陽台和私人院子。

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住附近的環境怎麼樣？

內格里爾羅雅頓 - 傲途格精選全包式度假村 - 僅供成人入住位於牙買加海灘，走路短短 1 分鐘就會到血腥灣，而且走路 9 分鐘還可以到七英里海灘。

Royalton Negril, An Autograph Collection All-Inclusive Resort的評論

評論

7.4

不錯哦

8.2/10

整潔度

7.6/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

6/10 不錯哦

Complaint
I paid for nights I didn’t stay at the hotel because hotel wouldn’t honor the third party calling to ask to change to one guest
Dominique，4 晚好友同遊
Hotels.com 真實旅客評語

8/10 非常好

Beautiful property
Very good stay. Friendly staff, good food in the buffet area and the coffee shop. Room service from the tv sucks. Neither TV would allow me to order, called to place the order over the phone after insisting that the TV was not allowing. The property is huge and we were unfamiliar with all the events taken place and where....
phil，1 晚旅行
Hotels.com 真實旅客評語

4/10 一般般

Horrible Check In Process
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
3 晚家庭旅遊
Hotels.com 真實旅客評語

8/10 非常好

Andrew Cowan and Roxanne Glenn made our stay much better great seeing them again, Andrew truly is wonderful, hotel needs to improve in several areas but all in all had a great time
Robert，7 晚旅行
Expedia 真實旅客評語

2/10 不太好

Ian，1 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Melissa，1 晚旅行
Expedia 真實旅客評語

8/10 非常好

When I check in there was a agent Kimberlee Cornaldie she greeted me with smiles made my stay comfortable 5/5 every day she check on me told me where to go. What yo do and where to eat.
Tyree，4 晚旅行
Expedia 真實旅客評語

4/10 一般般

Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
1 晚旅行
Hotels.com 真實旅客評語

2/10 不太好

I was so so disappointed about this hotel .i travel all around the world but this one was the worst .the staffs was so unprofessional they just dont care to work.the had the biggest roach.i took pic.my room got flooded. I reported it and no one can to assit us .this was my brithday weekend. It was a discount.
Expedia 真實旅客評語

4/10 一般般

Myisha，5 晚旅行
Expedia 真實旅客評語

10/10 好極了

Beach easille and very beautiful.
Thusiya，6 晚旅行
Expedia 真實旅客評語

4/10 一般般

Marat，7 晚旅行
Expedia 真實旅客評語

6/10 不錯哦

The property is beautiful and the room was excellent. Service gets mixed reviews for me. Check in was great the attendant was superb but I cannot remember her name. Check out was also great. My Expedia rep was awesome. We love her. For F&B is disappointing in most area. Alexia at Grazie was wonderful, she was so attentive and proper. Andreann-Cocktail waitress was full of great service. Toniann at Hunter was our worst experience. She used expletives at our table while she was upset at another table that needed her attention. I want Cabernet Sauvignon but she stated it was finished I started Merlot. She eventually found a bottle and brought it to the table for which I appreciated. But she did not want to change the wine glass. I had to tell her don’t worry and this was when she got another glass. We had to asked Ryan (another waiter)for a straw as she went to stand at the hostess station. We just wanted to eat and leave. Room service was timely and courteous. Coffee shop consistently good. Sports bar also was good.
Richard，3 晚浪漫之旅
Expedia 真實旅客評語

6/10 不錯哦

Delicious food and good entertainment. Disappointed in butler service. He was unavailable almost the entire stay. The jacuzzi wasn’t working the entire trip.
Daniquea，3 晚浪漫之旅
Expedia 真實旅客評語

10/10 好極了

Here’s a quick summary you could post about Royalton Negril on Expedia: Had an amazing stay at Royalton Negril! This all-inclusive resort exceeded my expectations with exceptional service, delicious food, and a beautiful setting. The staff was friendly and attentive, making my experience unforgettable. Highly recommend for a relaxing and luxurious getaway in paradise!
lockeisha，1 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

Expedia 真實旅客評語

10/10 好極了

I received excellent Customer Service, the staff were very accommodating. A special thumbs up to Chantae from Guest Services. She went above and beyond to ensure our stay was relaxing and enjoyable.
Kadine，1 晚浪漫之旅
Travelocity 真實旅客評語

10/10 好極了

Bruce，4 晚旅行
Expedia 真實旅客評語

2/10 不太好

Review of Royalton Negril: A Disappointing Experience I recently stayed at Royalton Negril, and it was by far one of the worst hotel experiences I've ever had. From the moment I arrived, the problems began. My Expedia reservation was not acknowledged, and I was unexpectedly asked to pay more than what was quoted. My guests and I were left waiting for over six and a half hours before we could access our rooms, which was incredibly frustrating after a long day of travel. During that time, we had to request water and food, only to find the options available were limited and unappetizing. The staff lacked basic customer service skills and empathy, making an already stressful situation even worse. Throughout our stay, we experienced multiple power and water outages, which added to the overall discomfort. The dining experience was equally disappointing. The food in the restaurants was often overcooked, cold, and of low quality, and room service was virtually non-existent, with many items unavailable. To top it all off, the air conditioning in the restaurants was turned off, leaving us feeling hot, fatigued, and lightheaded. Despite my attempts to reach out to management and guest relations, no one ever came to address my concerns. This was supposed to be a special trip for my 48th birthday, but it turned into a series of unfortunate events. I would not recommend Royalton Negril to anyone seeking a pleasant and relaxing getaway.
Tammy，4 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

Upon arrival most of the staff at the Royalton was on a strike. We had a hard time getting on the property because they placed a charter bus along the entrance way to block off the patrons from getting onto the premises. The first day on the resort none of the restaurants was open. We only had access to the Buffett which was limited in selection. We were told to arrive to the buffet prior to opened to ensure we get food. We had to use paper plates to eat off of and we were told to hold onto the plastic forks because they were uncertain they would not run out of supplies. It took 2 hours to access our hotel room. We did not receive butler service until Thursday, the day before our departure. We didn’t have room service until the day before our departure. There was no security on the property tor three days. We had no servers on the beach. We had to walk a long distance to get food as opposed to the luxury of the diamond club service which comes with these additional services. The entire time the staff talked about the strike and the issues with Managment, which caused more stress. The staff who was serving us were working in positions outside of their original roles. It was obvious most of them did not know what they were doing. The food tasted like slop. Management didn’t issue an apology which I am still waiting on. My husband and I happened to be watching the news only one footage of the hotel strike. This was truly a horrible experience.
Patrice，4 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

Charmisha，6 晚旅行
Expedia 真實旅客評語

2/10 不太好

Out of all of the times that I’ve been to Jamaica, this was by far my worst experience at a resort. My sister and I decided to throw a surprise 60th celebration for my mother and from the time we arrived, we had problems. We were unable to check in for about an hour because the company hadn’t taken payment off the card provided which they had should have done a week prior. When I tried to message the company to make sure they processed the payment like I was told, I received a message that they had gone home for the day, but that they had left a bottle of champagne and a bday card in “a” room. I had to transfer money to a different card so that they could use a physical card that I had with me which cost me an additional $75. Once we got to the rooms, they left the champagne and card in the wrong room. Throughout the duration of the stay, we had loss of power, loss of water, and then when we were gained water, no hot water. There was no room service , after two days, no restaurants and no access to the pools. When we walked up to try to use the pool before learning that the entire staff had gone on strike, a security guard stopped and told us that we could not use the pool but that we could swim in the sea. It was pitch black outside. we asked what we were supposed to do, she shrugged her shoulders. We just returned to our rooms. The staff never once mentioned initially that they had gone on strike, we had to learn that from another patron of the hotel. Food was scarce as wel
Charmisha，6 晚家庭旅遊
Expedia 真實旅客評語

2/10 不太好

For the most part hotel staff, was very nice but we were treated poorly-rooms had no mini bar, took us a couple days to get iron in the room. There was initially no complimentary gift birthday celebration for a relative and I who celebrated our bdays. We were eventually provided with 1 bottle of wine. We were ask before our check out time, what time we were leaving. Just all round poor customer service. I hope it gets better…..
Loriann，5 晚旅行
Expedia 真實旅客評語

8/10 非常好

Michaela，2 晚旅行
Expedia 真實旅客評語

6/10 不錯哦

Food was not good, at all. The Butler staff was 100. Week we went was a big music festival and property was like spring break with inappropriate behavior and weed everywhere. Not the best family experience. Not a 5 star, was fun, but would not go back.
Jason，7 晚旅行
Expedia 真實旅客評語