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Hotel Canciller

3.5 star property
Santa Cruz hotel with outdoor pool and restaurant

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Photo gallery for Hotel Canciller

Outdoor pool
Premium bedding, minibar, in-room safe, desk
Food and drink
Reception
Standard Triple Room | Living area | 44-inch flat-screen TV with cable channels, TV
In the heart of the city, Hotel Canciller offers a vibrant retreat. Unwind with a coffee at the cafe, relax by the outdoor pool, or rejuvenate in the sauna and garden. With free WiFi and helpful concierge services nearby points of interest are just steps away.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • Area shuttle
  • Terrace

Feel at home (6)

  • Refrigerator
  • Separate bedroom
  • Separate dining area
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room Single Use, Non Smoking, Garden View

Standard Double Room Single Use, Non Smoking, Garden View | Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use, Non Smoking, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
8 bedrooms
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 15 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Apartment, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Junior Suite (single use)

Premium bedding, minibar, in-room safe, desk

Junior Suite (single use)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

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  • Free WiFi
  • Non-smoking
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About the neighborhood

Map
Calle Ayacucho No. 220, Casco Viejo, Santa Cruz

What's nearby

  • San Lorenzo Cathedral - 5 min walk - 0.5 km
  • Plaza 24 de Septiembre - 6 min walk - 0.5 km
  • Cine Center - 4 min drive - 2.8 km
  • Santa Cruz Zoo - 6 min drive - 4.1 km
  • Ventura Mall - 7 min drive - 6.3 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 28 min drive
  • Santa Cruz de la Sierra Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Pollos El Solar - ‬7 min walk
  • ‪La Barca - ‬4 min walk
  • ‪Marguerita Pizza - ‬5 min walk
  • ‪Il-Borgo - ‬6 min walk
  • ‪Dumbo - ‬2 min walk

About this property

Hotel Canciller

When visiting Santa Cruz, Hotel Canciller is a great choice to consider. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an outdoor pool, a 24-hour fitness center, and a fitness center.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free dial-up internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink

Room amenities

Be entertained

  • 44-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate living room

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 6 to 7 for adults, and USD 4 to 5 for children
  • Airport shuttle service is offered for an extra charge of USD 14.00 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz

Frequently asked questions

Is there a pool at Hotel Canciller?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Canciller?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Canciller?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Canciller?

Yes, an airport shuttle is available. The charge is USD 14.00 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Canciller?

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM. Check-out time is 12:30 PM.

What is there to do at Hotel Canciller and nearby?

Hotel Canciller has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Hotel Canciller?

Yes, there's an onsite restaurant.

Does Hotel Canciller have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Canciller like?

Hotel Canciller is in the heart of Santa Cruz, a short 5-minute walk from San Lorenzo Cathedral and 6 minutes' walk from Plaza 24 de Septiembre.

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Hotel Canciller Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Patricia, 1-night trip

10/10 Exceptional

ナイスな場所にあり、英語話せるスタもいて最高
1-night trip

2/10 Poor

Pesimo servicio Ofrecen parqueo llegado el momento no tienen disponibilodad. Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn. Al ingresar al hotel no tuve agua fria 2 horas.
Alvaro, 1-night trip

10/10 Exceptional

Excelente atención y ubicación
El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Jhonny Alonzo, 5-night trip

2/10 Poor

1-night trip

8/10 Very good

Iury, 2-night trip

8/10 Very good

The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours. The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
2-night trip

10/10 Exceptional

La atención excelente de las personas a cargo de los distintos sectores del hotel
4-night trip

10/10 Exceptional

Staff is super friendly
Kerstin, 2-night trip

6/10 Good

Very nice and polite staff. Close to the central plaza.
1-night trip

6/10 Good

David, 2-night trip

10/10 Exceptional

ari, 4-night trip

8/10 Very good

The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
1-night trip

4/10 Fair

確か103号室。シャワーが、ほとんど出ないので、部屋を替えてもらいたいと伝えたがダメでした。私の友人がキャンセルしたから空き部屋があるはずなのに。他の友人の部屋は、はあす
3-night trip

4/10 Fair

スタッフは、若い人だが皆丁寧であった。水周りのトラブル(床からの水漏れ)は少し残念でした。朝食が、質素だった。スタッフが、オーダー後に焼いてくれるオムレットが、カリッカリの卵焼きなのが私には快適でした。南米では当たり前かと思いますがペーパーを流さない習慣は滞在3日目にようやくなれました。
Tom, 3-night trip

10/10 Exceptional

Nice location, very good service, big rooms
I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Richard, 3-night trip

8/10 Very good

Really nice hotel for the $$
paulo, 1-night trip

10/10 Exceptional

I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata The furniture is a bit out dated but location is great. Good breakfast.
1-night trip

10/10 Exceptional

really comfortable stay,friendly staff,excellet meal.
1-night trip

8/10 Very good

Great Area of Santa Cruz.
Great Area of Santa Cruz. 15 minutes from the airport, close to local restaurants and lifestyle. Very nice hotel!
1-night trip

6/10 Good

4つ星ホテルなのに、フロントでさえも英語が通じないことで困りました。部屋はチキトス地方へ行く前後に宿泊し、予約は2泊とも同じ条件の部屋のはずでしたが違っていました。特に最初に宿泊した時には、予約したランクの部屋をホテルのほうで把握していなく、予約票を見せて部屋を交換してもらいました。 Ｗｉ-Ｆｉは部屋ではつながりにくく、ロビーでの作業になりました。 チェックアウトする日の前日にタクシーの予約をお願いしておきましたが、予約はできていませんでした。 設備は全体はきれいなホテルです。
rinsey, 1-night trip