Has deteriorated sharply over the years. I would highlight that the service is poor now overall (there were bright spots! Water Star Grille brunch service was top notch, as was the food). But mostly surly and switched-off. At least get someone by the front reception to fake a smile! Valet was “interesting” too. I’ve never been barked at by a valet to “park it here & I’ll get to it later”. I know these guys have seen it all by summer’s end but still, guests are paying a VERY high price to stay here. Adapt a service demeanor. It helps with tips. (Some of the car valets were 👍).
Rooms are still coastal-pretty & fresh. You need to have luck with your neighbors though - if they’re noisy you will suffer. Again, high-end rooms though some of my surfaces were sandy (just the closet shelf). Low quality bathroom amenities and I couldn’t scrounge up Q-tips from housekeeping. “We don’t have those”. K!
I’m sad to say Reeds isn’t worth the money anymore. Not to me anyway. The location is vg and also-beach attendants were great.
Cynthia
Cynthia,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月2日
So nice really enjoyed our stay, we left something in the room after check out and the conceire called us to let us know and then they shipped the item to our house!!
Will definitely return!
Barbara
Barbara,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月27日
Although it is located in a beautiful island. The bathroom was dirty. Did tell the hotel staff at checkout.
Sandi
Sandi,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
michelle
michelle,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月22日
Enakshi
Enakshi,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月11日
Julie
Julie,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
ROBERT
ROBERT,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月29日
Rebecca
Rebecca,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Lisa
Lisa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月23日
best place to stay in stone harbor
Victor
Victor,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月17日
Staff was amazing and the facility was lovely.
Maura
Maura,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月13日
Great stay! Enjoy the complimentary shuttle rides and paddle boards
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月12日
Great place to stay!
Roseanne
Roseanne,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月6日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月4日
Lawrence
Lawrence,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月3日
Tara
Tara,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月1日
The pool and hot tub situation is not good; they need to implement an "adult hour" or something because there were small children jumping in and out of the pool and hot tub for hours preventing adults from enjoying this amenity.
They need more transport to the beach; the wait time to and from is too long.
Check in is confusing because if you enter next to the valet area, which is the most natural thing to do, as the door is right there, it's hard to find the reception area; they need signage or a person there to direct guests; it's not conducive to check in, and it's a bad first impression.