Black mold very unhealthy for a person just getting out the hospital
Chrystal
Chrystal,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月12日
Black mold on ceiling. Not healthy for a person who just got out of the hospital
Chrystal
Chrystal,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Robert
Robert,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月14日
Shayne
Shayne,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月1日
Smelly hotel. Hotels.com terrible service
Hotel smelled terrible, thankfully the room did not. Hair all over the bathroom floor that was never cleaned up the entire week we were there. Under construction and construction mess was left in the hallways/lobby and not cleaned up. Front desk unhelpful.
Hotels.com customer service agents trained to keep you on hold as long as possible, not answer questions and won’t connect you with a supervisor when I called to try to adjust my reservation. They succeeded in making it such a pain in the a** to change or ask questions that I gave up and paid the money anyway. I will NEVER book through this website again.
真實旅客
6 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年5月30日
I have never pad that much for a room that was a total mess the beds were so bad my husband had to go to the lobby to sit in a chair to try to sleep. We went to New Braunsfel and that place put the hotel in Gonzales to shame and the people were dressed properly and not in hole in their jeans and were really friendly at new braunfels We will not stay in Gonzales agai
KENNETH
KENNETH,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年5月2日
Don't spend your money and time here.
The staff downgraded my room I had reserved because I booked thru hotels.com. The front desk person did NOT honor what I had paid. I had booked and paid for the night 20 days prior my stay. I do not recommend anyone staying there. The staff suggested NOT to use hotels.com to book in the future in order so I won't get the room bumped to one bed instead of double beds.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月1日
Wendy
Wendy,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年2月5日
Stay was nice room and hallway had a spicy smell.
Room was not cleaned well. Rooms multiple hairs in bathroom.
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2023年12月27日
The room was ok , just the couch needs to get replaced because it has one stains but besides it was ok.
Erik
Erik,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月18日
Imelda
Imelda,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年10月17日
Location & Convenience to my meeting,
Harry
Harry,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2023年9月18日
Susan
Susan,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年9月13日
Canceled our stay with no notification.
First time at this hotel and the AC wasn’t working, barely any air coming out. Carpets were dirty and front desk wasn’t there half of the time. Necessity made us book again and they CANCELED our stay without ANY notification. The only way we found out was because we wanted to upgrade our room. We got no apology OR explanation as to why we had our PREPAID stay canceled. Now we are l left last minute to find a hotel during a completely booked up weekend throughout the town.
Suzanne
Suzanne,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年9月10日
Nice big room. Very quiet and clean. Bed was very comfortable. Will be back.
Amy
Amy,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年8月19日
Lisetta
Lisetta,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年8月7日
Everyone was very nice and welcoming, our room was clean and our stay was wonderful even though it was short! Thank you guys!!