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Wil'que Westlake Hotel & Residences

4.0 star property
Family-friendly aparthotel with outdoor pool, near West Lake

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Photo gallery for Wil'que Westlake Hotel & Residences

Executive Room, 2 Bedrooms | Lake view
Restaurant
Garden view
Lobby
Lobby sitting area
Experience a tranquil retreat at West Lake 254D Hotel & Residence, where lush gardens and modern amenities meet. Relax on the sun-kissed terrace or get active in the gym and outdoor pool while your little ones enjoy the playground. With helpful staff reviews speak highly of, free WiFi, bike rentals, dry cleaning/laundry services are just some of what you can look forward to.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Parking available
  • Separate bedrooms
  • Gym
  • Lounge area
  • Pool

Main amenities (12)

  • 90 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Self parking
  • Children's pool
  • Room service
  • Babysitting
  • Children's club
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Kitchenette
The current price is NT$1,218
NT$1,415 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
  • 54 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | Garden view

Premier Studio

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
  • 40 sq m
  • Studio
  • 1 bathroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
  • 87.0 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Balcony view

Premier Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Studio

Executive Studio | Living area | 32-inch LCD TV with cable channels, TV

Executive Studio

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | In-room dining

Deluxe Room, 3 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
3 bedrooms
  • 92 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 3 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
3 bedrooms
  • 112 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
No 254d Thuy Khue Road, Hanoi, 10000

What's nearby

  • West Lake - 3 min walk
  • Lotte Center Hanoi - 19 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • Hoan Kiem Lake - 6 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 30 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bia Cường Hói 01 Trích Sài - ‬4 min walk
  • ‪Bonjour Cafe - ‬4 min walk
  • ‪Gạt tàn - ‬4 min walk
  • ‪Phở Hợp Thuỵ Khuê - ‬2 min walk
  • ‪Bia hơi Thu Hằng - ‬5 min walk

About this property

Wil'que Westlake Hotel & Residences

When you stay at Wil'que Westlake Hotel & Residences, you'll be just a 5-minute drive from West Lake and Ho Chi Minh Mausoleum. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness center and a children's pool are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers.

Languages

English, Vietnamese

At a glance

DONE

Property size

    • 90 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Children's club*
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (VND 70000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (VND 70000 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kid's club (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Rice cooker
  • Cookware/dishes/utensils
  • Paper towels
  • Electric kettle
  • Free tea bags/instant coffee

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
  • Free toiletries
  • Bathrobes
  • Soap
  • Shampoo
  • Slippers
  • Towels provided
  • Toilet paper

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 32-inch LCD TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free bottled water

Location highlights

  • On the lake
  • Near the airport

Things to do

  • Fitness center
  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 90 rooms
  • 8 floors
  • 1 building
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 982000 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs VND 70000 per night

Policies

Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
Somerset West Lake Hanoi
Wil'que Westlake & Residences
West Lake 254D Hotel Residence
Wil'que Westlake Hotel & Residences Hanoi
Wil'que Westlake Hotel & Residences Aparthotel
Wil'que Westlake Hotel & Residences Aparthotel Hanoi

Frequently asked questions

Is there a pool at Wil'que Westlake Hotel & Residences?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Wil'que Westlake Hotel & Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Wil'que Westlake Hotel & Residences?

Yes. Self parking costs VND 70000 per night.

Is airport shuttle service offered by Wil'que Westlake Hotel & Residences?

Yes, an airport shuttle is available. The charge is VND 982000 per vehicle one way.

What are the check-in and check-out times at Wil'que Westlake Hotel & Residences?

You can check in starting at 2 PM. Check-out time is noon.

What is there to do at Wil'que Westlake Hotel & Residences and nearby?

Wil'que Westlake Hotel & Residences has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Wil'que Westlake Hotel & Residences?

Yes, there's an onsite restaurant.

Does Wil'que Westlake Hotel & Residences have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Wil'que Westlake Hotel & Residences like?

Wil'que Westlake Hotel & Residences is a short 3-minute walk from West Lake and 19 minutes' walk from Lotte Center Hanoi.

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Wil'que Westlake Hotel & Residences Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff
Friendly and supportive staff for the customer. Hotel are clean, close to everywhere.
Indra, 1-night trip

10/10 Exceptional

Always enjoy the staff, location and amenities
Robert, 7-night trip

10/10 Exceptional

A great size pool with large lake beside hotel. What you need is close by.
Alan Gordon, 6-night trip

10/10 Exceptional

Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Ponekham, 4-night trip

4/10 Fair

Allocated the wrong rooms
Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
2-night trip

10/10 Exceptional

넓은 객실과 편리한 시설.
Yeong-Joo, 2-night trip

8/10 Very good

Tse Kin, 3-night trip

10/10 Exceptional

nobuaki, 5-night trip

10/10 Exceptional

직원들이 친철과 배려심이 너무 인상 깊었습니다. 다음에 또 하노이를 간다면 다시 머물고 싶습니다. 그리고 객실도 깨끗해서 머무는 동안에 유쾌한 시간을 가질 수 있어서 좋았습니다
eunhai, 1-night trip

10/10 Exceptional

Yoichi, 2-night trip

6/10 Good

ご飯があまり美味しく無い。テレビが映らない。
Yasushi, 1-night trip

10/10 Exceptional

Robert, 27-night trip

10/10 Exceptional

Robert, 19-night trip

10/10 Exceptional

Wai Lun, 3-night trip

8/10 Very good

Patricia Nora, 2-night trip

6/10 Good

Hue, 1-night trip

10/10 Exceptional

Robert, 3-night trip

8/10 Very good

하노이에 있는 서머셋 중 가장 오래된 호텔이라고 하더라구요..그래서 인지 전반적인 시설이 오래된 걸 숨길 수는 없었지만..청소하고 수리하고..관리를 잘해서인지 청결한 편이었어요. 직원분들 모두 친절하시구요.
16-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Tốt
Hue, 1-night trip

10/10 Exceptional

kim, 2-night trip

10/10 Exceptional

6-night trip

10/10 Exceptional

Exceeds expections
The serviced apartments are bright airy very comfortable fully equiped with top quality items not necessarly the most modern but top of the line quality ageless. The entire staff are well trained friendly and willing to assist even prior to requesting. Everyone is alert causing one to know the guest is welcome. The doorman can be compared only thoes of nobel hotels of London Paris or New York truly a wonderful experience
Edward, 5-night trip

8/10 Very good

Hotel a bit far from tourist area but it is very silent and comfortable with good view. Service is fair good.
Marvin, 4-night trip

6/10 Good

가성비론 비추.
생각했던거와는 이미지가 좀 달랐어요. 서호뷰도 안보이고.
Hyukin, 2-night trip