The check in process was smooth, I have nothing bad to say about service as I had nearly no interaction with the staff.
-The room I had , 103, greeted me with a chunk of the entrance door missing like the DEA kicked it in.
The room presented well however, every single thing I used had something wrong with it.
-The sink was difficult to use making it blast like a pressure washer or off.. the lights attached to the bed were loose or coming off so it would fall and hit the pillows.
-The pillows were basically fluffy pieces of paper, I put two on top of each other and when I put my head down on them the sides literally wrapped around my head
-I went to take a shower, the plunger for the tub was down which I thought was odd, lifted it up to drain when I noticed and it just never drained during the duration of the shower…. It wasn’t until the morning that it emptied.
-At 1 am and 2 am people in the halls were screaming and laughing as though they were still at the bar for over 20 minutes and the staff did NOTHING. It’s not a big hotel so every single person staying there and the staff heard it.
Extremely over priced for the garbage quality of every aspect of our room. I’m thoroughly dissatisfied.