I booked a studio room due to work commitments this weekend. Upon arrival I was told to go through all the lock boxes and just see which room was available. Owner confirmed all rooms are the same.
The room had, a bed, a dresser and a wardrobe… that’s it.
Kitchen was communal, as was the washroom?! Yes we had a key to the washroom but so did everyone else and we had to walk down a shared corridor to get to it.
The entrance stunk of weed and cigarette smoke despite a clear “no smoking” clause on the hotel page. There was pizza boxes left in the kitchen and the outside was just as sketchy.
There is no “virtual help desk” it’s 6 key safes on the outside wall. As you unlock the key safe the general public walk past you, hardly safe.
In the end I decided to drive 2.5 hours home and simply travel into work each day and drive back. It was more comfortable than my stay could have ever been.
Michael
Michael,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
If I'm being honestly I absolutely do not recommend staying here. It felt unsafe, unclean and the owners are unbothered despite reaching out.
I was sent the key code for ALL of the key safes and told to just help myself. Pretty much every key safe already had the code on them so anyone walking past could have helped themselves to the property keys. I picked the key to room 5 and when I entered the smell of cigarettes was unbearable. So went through the other key safes to find a key for room 6, which had s reduced smell of smoke.
The fire alarm went off 20 mins later and with no staff on-site I reached out to the contact that sent me the key code details and they asked ME to reset the fire alarm, which when I questioned they said 'it's fine it will be someone smoking in their room. I'll send a member of staff who will be there in 15 minutes' but no one came to check we were ok and so sounds like this is the standard.
The kitchen was filthy and not cleaned at all in the week I stayed there. Pots and pans were disgusting, and in short supply - along with everything else - so cooking is pretty much a no go.
I spoke to someone staying in the property who told me they had been there for 2 years and told me the boiler was broken which became apparent as the week went on.
The room was ok cleanliness wise, bed sheets not great with hairs attached compared to the kitchen ok. The bathroom was gross though. Wish I could write more and attach photos because it was truly truly awful.
Abigail
Abigail,6 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年11月24日
Tried to go in and didn’t get an answer fro m the owner to even get access to a room
morgan
morgan,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
Don’t stay here
Worst experience of my life! Keys are kept in safes outside but they’d all been stolen so we couldn’t check in. Owner was very unhelpful and we had to leave Liverpool early as could not find other accommodation
Nicki
Nicki,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月7日
It felt like I was living in a run down flats
Christopher G
Christopher G,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月20日
Gerada
Gerada,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年5月5日
Not ideal
Cancelled on me at very short notice.
Offered alternative accomodation, I booked a double and was offered a single bed.
Not ideal for 2 people so had to decline and partner had to drive the 3hrs home when we had already travelled 3hrs to Liverpool.