Lovely stay.Good location +good facilities.Deluxe room-very nice.Staff very pleasant and helpful.However,PEOPLE BEWARE the 'helpful'guy in charge of organising transport-Had intended to take a mini-bus from Siem Reap-Battambang, overnight there,then continue by mini-bus to Phnom Penh,but persuaded by promises of a taxi-driver friend who would go off the beaten track for the first part to Battambang to show us a little of the surrounding countryside in addition to a detour to the mountain monastery,we opted for this & the offer of arranging the mini-bus for our onward journey from Battambang.Unfortunately,this arrangement was mis-sold- the'detour'did not happen and the route taken was exactly that which the mini-bus would have taken.Furthermore, when he made the arrangement for the onward mini-bus,the detail that we would need picking up from our hotel was not
advised(despite reassuring us this had been done!)resulting in the mini-bus leaving without us leaving us stranded in Battambang. Then had the additional expense of having to stay an additional night there,despite already having paid for hotel at our destination as well as having to re-buy our mini-bus tickets for the next day.The guy at the hotel who was responsible insisted via a receptionist that he would not pay for either of the added expenses that were incurred and furthermore,did not apologise and even refused to speak to us!Bad,very bad. Lesson learnt: ARRANGE YOUR OWN ONWARD TRANSPORT