EL CHECK IN ESTUVO FATAL, NOS TARDAMOS 2 HORAS, LOS NIÑOS ESTABAN YA MUY INQUIETOS, TODO LO DEMAS ESTUVO MUY BIEN PERO EL CHECK IN Y LAS SEÑORITAS QUE ESTAN REALIZANDOLOS LAS CALIFICO CON 1 ES UN SERVICIO MUY LENTO.
Patty
Patty,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Martin
Martin,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Alfonso
Alfonso,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
Jovanka
Jovanka,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Logan Antony
Logan Antony,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月18日
Eliseo Betancourth
Eliseo Betancourth,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月18日
The property is beautiful! However our check in experience was horrible! There was a long line when we arrived and not sure what the problem was with everyone’s reservations but it seemed to take forever for each person to check in. We waited for almost two hours until it was our turn. Once we were up, our check in went smoothly. But we wasted a lot of our time the first day there. Was bummed that a la carte restaurants had a pants policy for men. At other resorts we’ve stayed shorts and closed shoes with nice shirts were fine. Thankfully, the buffets had a lot of delicious options. Also was surprised there was no poolside food service. There are drinks but you mostly have to go to the swim up bar to get your drinks as there isn’t enough staff walking around serving drinks around the pool. The beach was beautiful! Our room was clean and comfortable and the buffet staff were phenomenal!
Roque
Roque,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月17日
This resort was beautiful and kid friendly. Rooms are nice and the greenery was beautiful. Food was only ok. Meat at the restaurants and buffet was extremely over cooked and tough each day, desserts like cake and brownies were dry but the service was excellent.
Kara
Kara,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月17日
Was very enjoyable
James jay
James jay,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月17日
Un hotel muy bueno para la familia . Nos encanto el trato de todo el personal . A mis niños le encanto y esperamos regresar pronto
Ana Bertha Tewsley
Ana Bertha Tewsley,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Roman
Roman,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
Wonderful spot, great beaches, staff, food
Nikki
Nikki,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Plenty to do and easy to get to the places I wanted to visit.
Terrie Lynn
Terrie Lynn,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
I like Barcelo Maya in general- people are friendly, property is nice. I have been there 8 times. Sadly to say, each time I notice something that's getting to the worse.
For example this time the sliding door in my room(Palace-Oxaca) didn't slide, it was really hard to open. Same issue with closet door and some drawers.
Other than that...I would recommend staying in Barcelo Maya Grand resort
The nature takes over. Beach is perfect, sea water is amazing
Natalya
Natalya,11 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Amazing hotel! Will be back
Rosa
Rosa,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Clean, well maintained. Good dining options. Decent food. Great service all around. A lot of things to do. Nice day activities and entertainment programs. Sports, access to a mall.
Julia
Julia,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月13日
The checkin process was very long. There were issues with the reservation as well between the hotel and Expedia, which they said happens often. The room feels Wet, leaving my clothes and worse, the sheets feeling wet. It feels like sleeping in wet clothes all the time. The aircon cannot be adjusted.
Keri
Keri,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
Excellent resort.
Christopher
Christopher,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
Great restaurants
Great staff
Great choice of food
Lots to do
Great pools
Beautiful beach
Andrew M
Andrew M,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
Good
Orlando
Orlando,8 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月11日
The hotel is huge, but not well-maintained. Common spaces like hallways, elevators, etc, are dirty. No entertainment at night at all, the shows are boring and very poor. Food is just OK. Definitely we won’t come back.
Yainier
Yainier,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月10日
This was my first trip to Mexico and I had a fantastic experience at Barcelo Maya Palace. The staff were wonderful, very clean, great food, a lot to do, etc. I would definitely recommend!