Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
What's nearby
Cali Tower - 3 min walk
Centenario Commercial Center - 13 min walk
Chipichape Shopping Center - 5 min drive
Cali Zoo - 6 min drive
Cristo Rey - 20 min drive
Getting around
Alfonso Bonilla Aragon Intl. Airport (CLO) - 30 min drive
Dauga Station - 46 min drive
Restaurants
El Hornito - 4 min walk
Four Points by Sheraton Cali - 1 min walk
Rey Burguer Gourmet - 3 min walk
Genar Pan - 2 min walk
Discoteca Douglas-Bar - 5 min walk
About this property
Sonesta Hotel Cali
When you stay at Sonesta Hotel Cali, you'll be within a 10-minute drive of Chipichape Shopping Center and Olympic Stadium Pascual Guerrero. Guests can indulge in massages at the spa, and Restaurante Mango´s serves breakfast. Other features include a fitness center, a sauna, and a steam room. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
181 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6 AM–10 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
3 buildings/towers
Built in 2004
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Fitness center
Swimming pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Transfer shower
Lever door handles
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
Restaurante Mango´s - This coffee shop serves breakfast only.
Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 85000 per accommodation, per stay
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton
Frequently asked questions
Does Sonesta Hotel Cali offer free cancellation for a full refund?
Yes, Sonesta Hotel Cali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Cali?
Yes, there's a pool.
Are pets allowed at Sonesta Hotel Cali?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of COP 85000 per accommodation, per stay.
Is parking offered on site at Sonesta Hotel Cali?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sonesta Hotel Cali?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 1 PM.
What is there to do at Sonesta Hotel Cali and nearby?
Sonesta Hotel Cali has a spa and a steam room.
Are there restaurants at or near Sonesta Hotel Cali?
Yes, Restaurante Mango´s offers international cuisine.
What's the area around Sonesta Hotel Cali like?
Sonesta Hotel Cali is a short 3-minute walk from Cali Tower and 9 minutes' walk from La Ermita Church.
Sonesta Hotel Cali Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 31, 2024
Good Experience
I was pleasantly surprised that the staff was attentive to the needs of the guests. From the moment you enter, there is someone to help you. The hotel is not as pretty as others but it is comfortable and has coffee shop and restaurant. It has a nice AC in the rooms and no noise.
Claudia
Claudia, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 30, 2024
Luis
Luis, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
ANTONIO R
ANTONIO R, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
GERSAIN
GERSAIN, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
julia
julia, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Rolando
Rolando, 5-night trip
Verified Expedia guest review
6/10 Good
Oct 20, 2024
El lugar está bonito y muy conveniente. La mayoría de los trabajadores son muy amables. Pero tuve un una mala recepción por Miss Melanie quien me dijo que la habitación 1024 la cual separe no estaba disponible y que todas las habitaciones eran como las suite del piso doce( olían húmedo). Y me dijo en forma desafiante isi yo quería la escogiera o me podía cancelar e irme a otro hotel. Gracias a Jessica me dio una habitación con dos baños como lo requería y me trató muy amable. En cambio Melanie en mi estadía nunca me saludó y siempre se mantuvo muy soberbia. Si se encuentra a Melanie en el mostrador traten de hablar con otra persona para que no les arruine sus vacaciones. Es muy lamentable que tengan personas así recibiendo al turista. Pues ellos son la cara y la primera impresión del hotel.
The place is nice and very convenient. Most of the workers are very kind. But I had a bad reception from Miss Melanie who told me that room 1024 which I reserved was not available and that all the rooms were like the suites on the twelfth floor (they smelled damp). And she told me in a defiant way if I wanted to choose it or I could cancel and go to another hotel. Thanks to Jessica she gave me a room with two bathrooms as I required and treated me very kindly. On the other hand, Melanie never greeted me during my stay and always remained very arrogant. If you find Melanie at the counter, try to talk to someone else so she doesn't ruin your vacation. It is very unfortunate.
Alfonso
Alfonso, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
David
David, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
jorge
jorge, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Romez
Romez, 10-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 3, 2024
Good hotel
Vincenzo
Vincenzo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
Luisa Fernanda
Luisa Fernanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Carolina
Carolina, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2024
wasnt bad but i went for business so didnt do much tourist things
marc
marc, 3-night romance trip
Verified Expedia guest review
6/10 Good
Sep 25, 2024
OK Hotel
The hotel was acceptable but breakfast was not good! It was not terrible just lacking in variety with no ability to upgrade?
Philip
Philip, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Gilberto
Gilberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Our stay was very good, the staff excelente, the security, quiet, and having a room with two bathrooms was the best as we were there for medical reasons.
Lynnette
Lynnette, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Good location, cleanliness, service, very good restaurant, very good breakfast. I recommend it.
Briggitte Milena
Briggitte Milena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
The staff s very friendly and attentive
Salvador
Salvador, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2024
Near important place
Nice area
Jeffrey
Jeffrey, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Akeem
Akeem, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Sonesta is excellent!
It was an amazing stay in this hotel. Every staff member was polite and friendly. When I needed help, they were more than happy to help. The room was a good size, the bed was comfortable and lots of space for clothes to be put away during my stay. The bathroom was a good size, the shower was a walk-in and was excellent. Overall, it was an excellent hotel. Highly recommended.