2/10 Poor
Dec 26, 2024
Terrible do not stay
I booked with this hotel and when we arrived it was nothing like what we seen in the photos online we had to check more than once to see if it was the right postcode we pulled up and the place we thought it was and we opened the door to been greeted by no one no sign of reception of dated and ran down tried messaging and ringing more than once to get hold of the hotel then when the phone answered no one said anything then when I tried ringing back kept cutting me off when I walked in I went up the stairs and to me shock I saw cigarettes dimps on the floor with tin foil lucky i didn’t have my kids with me I quickly left the premises having booked this for a special day taking my kids up there to open presents what was meant to be a nice hotel what nothing like the pictures online not wanting to y my kids I booked a travel lodge and paid for that we drove over a hour and wasn’t wasting the journey
Elliott
Elliott, 1-night family trip
Verified Hotels.com guest review