Hotel looked dated. Bit dodgy having a picture of the room over looking the Thames, when the hotel is in the centre of Putney & nowhere near the Thames Unhappy at the ‘surprise’ £50 deposit I had to pay upon arrival, even though I had pre paid for the whole trip in the first instance.
Yes, this maybe in the T’s & C’s but come on no one is reading all of that.
It needs mentioning at the point of booking.
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月7日
Christopher
Christopher,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月27日
Nice stay
The hotel was nice and quiet. Convenient to everything we needed shops bars restaurants. The only thing that let the hotel down was stains on the carpets
Sharon
Sharon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Najet
Najet,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
David
David,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
A
A,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月4日
Shabby . Broken window in the room . Very run down hotel generally.
Jonathan
Jonathan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Very nice hotel and staff where very friendly I would definitely stay again
maria
maria,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月29日
Tony
Tony,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Bad experience, would not return or recommend
First time I have stayed at this hotel and it was not a pleasant experience from the moment I walked into the room. It was very cold inside because one of the windows was not sealed so it was not letting in a cold draft (it was 9C outside) but also all the noise from the main road (motorcycles, buses, trucks, people, etc.). I got the person on the front desk to come up to the room and she tried to lock the window, but it made no difference. I asked what I should do, and she said to turn on the heating because there were no other rooms. I was not accepting this resolution so continued to press for another room. She finally confirmed there was another room but the problem was that it was a basic room and they refused to refund the difference. I ended up having one of the worst nights sleep because even with the heating on it was very cold in the room and the loud noises kept waking me up. I left the next day as I could not do another night in that room.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月19日
I would think twice before booking it!
I’ve never had to give any of the hotels I stayed in such a bad review.
I always read reviews before booking anything but I had no opportunity to do it this time, unfortunately.
It’s recommended for the management and owners to revisit basic cleaning steps. It’s not hard to get the room hoovered and dusted before guests arrival.
Carpet looks absolutely terrible and smells of dump as soon as you open the door.
There were a lot of cobwebs in a room, making it look like an abandoned attic!
Sorry it’s a definite no for me!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月12日
Denis
Denis,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月9日
Really good but…..
It was very warm and the AC did not work (!)
Lars
Lars,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月4日
The photos were not an accurate representation of the property or rooms. My shower didn’t drain, causing the bathroom to flood. The bed was extremely uncomfortable, and there was no deadbolt on the door, which made me feel unsafe. I checked out immediately after arriving. I filed a claim for a refund but have received no response.
Aonani
Aonani,11 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月2日
Putney Hotel, BW Signature Collection was fine. I read reviews before staying and while I might agree with some of the comments made about the rooms, my bed was comfortable and clean and the minor issue I had was rectified immediately and the staff (particularly Christina on Reception) were absolutely lovely and so helpful.
The location was perfect for everything I needed and I could walk to lots of cafes, restaurants and also the tube, train and bus stops.
Krithia
Krithia,5 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月30日
Not a great property. Quite a bad smell at
Ground floor level. The hotel overall is quite tired and really needs some attention .
Colm
Colm,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Patrick
Patrick,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月19日
Nice staff. Good customer service. Tired hotel that needs updating but ok for 1 night stay . Dodgy stain on bed cover. But other wise clean sheets and comfy bed. Take your earplugs, on a main road
Deborah
Deborah,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月18日
Decent enough and spacious room but was close to rail line which wasn't mentioned and so quite loud sound of trains till late and from early which left sleep a bit disrupted. Shower didn't train properly so prone to flooding bathroom without management
Tim
Tim,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月18日
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Very nice staff
David
David,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月3日
Good hotel, 2 mins walk from the railway station. Noisy pub across the road, and the a/c wasn't working so the hotel threw in free breakfasts for my 3 night stay, so that was appreciated.