Souss-Massa Hotels

"Great hotel in beautiful grounds. Staff are very attentive, fantastic service in all areas. Great facilities with attention to detail. They've thought of everything for a great guest experience. Would highly recommend and would definitely go again "

"Certainly, here’s a professional and well-structured rewrite of your hotel review: ⸻ The overall experience at this hotel did not meet five-star standards. The food quality was below expectations, and lunch service was delayed by over 30 minutes. Unfortunately, the male reception staff were neither welcoming nor professional. We were also overcharged by 30%, despite booking through Expedia—and our check-in was delayed. It was clear that guests booking through third-party platforms like Expedia were treated differently, even though we ended up paying more than the standard rate. While the facilities and rooms were decent, the poor customer service, unjustified overcharges, and subpar dining experience made the stay disappointing. This hotel lacks value for money, and I would not recommend it unless major improvements are made in service and guest relations."

"good location stuffs excellent "

"Lovely hotel and facilities. Friendly and welcoming staff. "

"The staff as well as the cleanliness and amenities of the hotel made our stay very comfortable and enjoyable. We had my Mum on the wheelchair and she felt so welcomed and was able to enjoy her stay very much. "

"Everyone was friendly, helpful and welcoming. The front desk staff, especially Hicham was very accommodating and Salah on the F&B side was EXCEPTIONAL. The entire staff, the restaurant director, and the housekeeper were all extraordinary. Thank you all and sorry for forgetting y’all’s names. See y’all soon 🙏"

"The place is beautiful and the staffs are friendly. They need more entertainment and more varieties of food."

"Nice staff. Excellent omelette for breakfasts. Good location "

"Ok"