Trata-se de um hotel Boutique. Não tem recepção, porém Satya nos recebe na porta e nos conduz com todas as instruções para nossos quartos. Atendimento nota 1.000. Tem que observar quem tiver problema com mobilidade, se o seu quarto será no térreo. Quartos amplos e limpos. Mas toda pontuação máxima será para Satya, de uma boa vontade em nos ajudar sempre que solicitada.
MARIA DAS GRAÇAS
MARIA DAS GRAÇAS,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Muy buena atencion, el cuarto excelente
Simon
Simon,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月8日
Tracy
Tracy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Hübsche historische Zimmer, superfreundliche und hilfreiche Gastgeberin
Stefan
Stefan,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月1日
!
Sarah
Sarah,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月31日
A really lovely stay, and a lovely greeting as we arrived. Our room/suite was huge which was such a lovely suprise.
We were close to the train station but also so close to everything it was great, and ulrike was purely lovely and talked us through a map of where to go what to see and where to eat, which really helped us.
We woukd stay again in a heartbeat.
Chantel
Chantel,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月17日
We really enjoyed our stay at Relais Grand Tour. Room was clean. Comfortable shower. We couldn't believe how quiet it was even though we were in the middle of the city. Our sleep wasn't disturbed by any noises. Convenient location. Withing walking distance to most main attractions. We felt very safe. Room has an authentic feel with many little details. It was great to have a tea cattle in the room. We were able to make tea and coffee whenever we wanted. It was easy to communicate with the owner. She agreed to keep our luggage free of charge until our check in time. We highly recommend this property. Great place to stay!
Olga
Olga,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
We spent four nights at this charming renovated Relais, and used it as a convenient base for exploring many of Florence’s cultural and historical sites. The owner, Ulreka, was a wonderful hostess and an amazing individual. We highly recommend the property for anyone planning a relaxed and enjoyable visit to Florence.
David
David,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月27日
Beautiful and welcoming
What a beautiful and welcoming place to stay.. convenient location to all and a host that is extra welcoming. We loved our stay!
allison
allison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
This is a wonderful small hotel. It is centrally located and the rooms are palatial. There are no elevators and there isn’t anyone to help with luggage, so be aware of that. The owner lives on the premises and is very helpful. Overall, a very pleasant stay.
Ilya
Ilya,3 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年8月16日
Sandra
Sandra,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月13日
Chungho
Chungho,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月27日
We had a lovely time in the family suite. Would come again. Definitely recommend. Thanks to Ulrike, the owner, who puts her heart and soul into Relais grand tour.
Simon
Simon,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Excelente propiedad
JOSE MANUEL
JOSE MANUEL,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月20日
Great place. Great support. Amazing location. Easy to walk to everything. Loved it!!
Edward
Edward,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月2日
Everything was great and our host was so helpful.
Jane
Jane,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月23日
Amazing Property! Truly enjoyed our stay there. Historic building with all amenities. Very centrally located. Our apartment had 2 king size beds and a massive living room with 4 bathrooms. 10-15 minute walk to the rail
Station as well most historic sites in Florence. What sets this property apart are the hosts. Ulrike and Satya go
Above and beyond to make your stay a pleasure. Daily room cleaning are available. Exceptional advice on shopping and excursions was provided. They were super flexible in helping me out when I made a mistake and booked incorrect dates. They managed to help me with accommodation during peak summer travel. They also were super helpful when I missed my flights and arrived late evening. The check in and check out was smooth. I stay in airbnbs all the time and I can’t recommend this place enough. The apartment and Ulrike and Satya’s hospitality were truly exceptional. If I were to come back to Florence again in the future, I would book again at this Airbnb.
Moiz
Moiz,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年6月22日
Is not a hotel … not worth value
It was one of the worst experience. It was not a hotel it is almost guest house with (2-3 apartments) for rent… no restaurants - no reciprion - no smart access to apartment (4 keyes to be used😀).The worst thing is the bugs that found in the bed and cabinet. In summery: the facility is not wourth the value that you spent at all.
FAHAD
FAHAD,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月11日
Patricia
Patricia,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月20日
Kevin
Kevin,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月18日
Five star all the way!
This was our first trip to Florence. Family of four stayed in one of the suites. Enormous suite with kitchen, huge family room, and two upstairs bedrooms. Plenty of room. This is in an excellent location on a side street close to a grocery store and lots of little shops. It’s about a 10 to 12 minute walk to the tourist attractions and the river. Also close Enough to the train station that you can get back-and-forth by taxi in under 10 minutes.
The owner, Ulrike, deserves all of the five star reviews that she receives. My wife and I spent some time speaking with her. What a lovely person! She made sure we had a taxi the morning of our departure and texted us several hours after we checked out to let us know that a planned train strike a few days later was canceled so we would not need to buy bus tickets. We will 100% come back to visit the next time we come to Florence.
David
David,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年4月26日
Our stay here was fantastic! It was recommended to us by family friends and they were spot on with the location and our host Ulrike- both were spectacular! Room was so comfortable, location was very close to all the sites but it was nice to come home to a quieter neighborhood for the evening. Ulrike had wonderful communication, both pre and during our stay. She was so helpful with recommendations for vegan/vegetarian options for us- I could go on and on about how great our stay was. We would go back and stay in a heartbeat.
Julie
Julie,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月12日
Very close to everything and great staff
Very good location close to the downtown Florence. The owner and her assistant were very nice and very professional. Room was cozy and comfy. The only thing I would say is there was no AC in march as it is connected to all room. Was a little warm inside but other than that I strongly recommend it.
Regis
Regis,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月27日
Ulrike was an absolute dream to work with. She could not have been more accommodating, from letting us store our bags when we arrived before our official check in time, and letting us keep our bags in her office after our check out time so we could see one more sight before our train left. Our room had a quaint view of a garden and was so quiet at night. We could not have had a better first experience in Florence, and so much of that was due to Ulrike.