奢華的飯店，位於濱湖區並設有 2 間餐廳和室內游泳池
It was a nice property, close to the main tourist attractions. Getting taxis sometimes…
Thank you to the excellent, uber-friendly staff.
住宿表示有確實遵守Commitment to Clean (萬豪)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
機場接送的費用為每輛車 CNY1000 (單程)
住宿確認有配合Commitment to Clean (萬豪)，加強清潔與消毒措施。
The property is beautiful! Conveniently located close to Yuantouzhu (go to Fairy Island!). And only about 5 miles from the city center. The rooms are awesome, with great decoration and comforts! The staff when we arrived at the hotel was super helpful and all fluent in English. The second day, however, only one staff member spoke English and it was limited. The Golden Keys concierge made no attempt to understand my request to store our luggage for the day, even when I used a translation app. Finally when we came to collect our luggage, he didn’t even understand his own notes on the luggage ticket and had to search for a missing item for several minutes. I would stay again as it is extremely comfortable and beautiful, but I expect more from a global brand in terms of service. Even if you don’t speak English, there should be more effort to gain understanding of the guests’ needs
1 晚家庭旅遊, 2019年05月18日
New and stylish hotel with a little bit Chinese elements in the decoration. Room is sizable, big enough for 3 of us with a kid. All staff including front desk, concierge, room service, and the gym center are very friendly and helpful. We arrived quite late in the evening, thanks for the Chinese restaurant still accept our late arrival and last ordering. They serves very nice Chinese food and the breakfast buffet is also not bad. Swimming pool is unexpectedly big with a hot jacuzzi spa inside. There is a robot providing water or other essentials delivery service. Kids just love it! The location of the hotel is great! Quietly located beside the Tai Lake and very convenient to the sightseeing spots nearby. Just one thing wanna mentions is that there was some unpleasant smell in our toilet room. I think the hotel needs to do something on its ventilation. Overall, we enjoy our stay very much.
Marian, 1 晚家庭旅遊, 2019年03月30日
very nice hotel. treated differently due to booking through expedia. I was actually asked into the executive lounge by the staff and than asked to leave because I booked through Expedia. I don't know what to say except that the staff was inexperienced and it's a new hotel.
Thomas, 3 晚旅行, 2018年12月01日
New, clean, comfortable room and the whole hotel. Perfect service! The service people are very caring and helpful.
Sichen, 3 晚旅行, 2018年10月31日
GUANGJIAN, 1 晚旅行, 2020年10月30日
chuanli, 1 晚旅行, 2020年05月20日
caiyun, 1 晚商務旅行, 2020年04月17日
2 晚旅行, 2019年08月19日
Phuong Lan, 1 晚家庭旅遊, 2019年08月17日
5 晚旅行, 2019年05月15日