When arriving at this hotel we thought wow because the lobby was so impressive, however when we got to our room we were terribly disappointed. It was nothing like the images on the website, it was old, very small and not that clean. The other issue was we requested and were declined extra bottles of water. We were informed that 2 bottles of water only were allowed each day. Reception staff and security staff were lovely and very helpful, breakfast was very good, however the actual hotel itself leaves a lot to be desired. If you are planning a long stay in Manila I wouldn't recommend this hotel.