The pool was as cold as outside was! When asked if it was supposed to be heated. The desk said to 84. He mentioned other people have been complaining about the pool as well. Then he didn't do anything. He wouldn't even check the temperature and make sure it was right! Just ignored me and so i just walked away. Sad thing, my 8 year and I only went for the pool.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Luis Ángel
Luis Ángel,7 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月8日
There were dogs that did NOT stop barking and over night the halls were crazy loud with people banging noises and things both nights we were there.. did not sleep well at all.
Heidi
Heidi,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Charles
Charles,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Patti
Patti,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Very good staff.
Tim
Tim,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Parking issue
Timothy
Timothy,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
First time having our dogs at a hotel. They were very helpful and made check in and check out for us very easy for us! The place was clean, the staff were friendly and the breakfast had lots of options which was nice! We will absoultely stay here again!
Jasmin
Jasmin,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月16日
Wendy
Wendy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Jayne
Jayne,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月11日
Beverly
Beverly,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月10日
I did enjoy the breakfast and the staff as overall nice. However, we were not aware that after a certain time staff were not available to let us in the main entrance and that our key card wasn’t working to open the door. We had to walk around the building to try and find another entrance late at night.
Angela
Angela,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
Brenda
Brenda,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月6日
Patricia
Patricia,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月5日
Theresa
Theresa,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月2日
Your Parking Lot was very unsafe and unacceptable for a person driving a ADA equipped van… your front desk man told me I could unload my handicapped daughter in the street then had the nerve to tell me there was a charge for parking at the hotel. The taller gentleman at front desk should take a class on understanding the issue of a handicapped person, very unprofessional!! The only good thing about the situation was an another man at the front desk a least showed some respect and compassion for the unpleasant experience. Holiday inn needs to take a closer look at the property’s for a handicapped person.
Linda
Linda,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月1日
The parking situation is a little messed up, but understandable being a downtown location.
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月1日
Curtis
Curtis,2 晚旅行
Travelocity 真實旅客評語
2/10 不太好
2024年9月29日
I booked 3 weeks in advanced and still didn't get the suite I paid for. I was put into a standard room and was not refunded the price from suite to standard. The hotel is clean breakfast was amazing that was my only issue.
Mary
Mary,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
Clean, helpful staff, breakfast was good, great taco joint with strong margaritas across the street.
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月28日
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
Staff was great
Mark
Mark,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月24日
Parking at the facility is 15 dollars a day which is unacceptable when I'm already paying to stay there.
They lie on all signage about checkout time and your key deactivates an hour before you actually have to check out. They couldn't even remake it for me, so the manager had to come up and let me in.
Finally, my wife needed sanitary products while we were there and the staff said "that's too bad, we don't have any. There is a store nearby" what hospitality service doesn't have basic needs???