The bed is too small, no free breakfast, ok service
Our unpleasant stay at Hotel Ora
We decided to book 2 rooms for 2 nights Staycation at Hotel Ora with my family and nephews from USA. The rooms were clean and ok except that our request for connecting rooms was not met. Also, the swimming pool at Hotel Ora was closed and we were directed to the pool at Hard Rock Hotel. Unfortunately, the pools at Hard Rock Hotel were crowded and dirty. We only swam for a short while and left. What we don't understand is that the pool at Hotel Ora looks perfectly fine and why did the hotel have to close the pool there? Also, breakfast was not available at Hotel Ora itself. We have to walk to Hard Rock Hotel for breakfast which was kind of inconvenience for my aged mother-in-law and young visiting nephews. I would have expected better communication from the hotel to at least inform us about the above. We only found out during checked in. Was quite an unpleasant experience😣😣
새로생긴 호텔이라 좋기는 한데,
조식서비스, 수영장 모두 하드락호텔로 가서 이용해야만 했다.
나중이 더 기대된다.
As expected from a new property, there were some teething problems. The restaurant, gym and pool, for example, weren’t functional. This wasn’t an issue as we were allowed to use the HardRock Hotel’s facilities.
Staffs not friendly
The hotel and its location is awesome, but I could not give them 5 stars because they took 20mins to check me in.