Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
Julie
Julie,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 9 日
Poor
Dirty , smells bad , not what the pics looked like online too much money for a nasty place
Kayla
Kayla,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Great views/access to downtown Gatlinburg
The room was not ready for my arrival. However, that was fine. I sat in the lobby and waitied for it to be done. Once inside the room, you could tell that it needed a complete renovation. Very dated with carpet, the bathroom fixtures, and sink. But that was comfortable and had ample pillows and blankets. The view was great overlooking the little pigeon creek/river And it had great access to downtown Gatlinburg, which made everything OK. For the price it was totally worth it.
Stacey
Stacey,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Sierra
Sierra,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
River terrace adequate accomodations
The accommodations were adequate. Beds were very comfortable. Room was large and roomy. A full length mirror would be helpful when getting ready to go out to heck you outfit. The complimentary breakfast was really pretty much nonexistent—only coffee, and some packaged food
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 30 日
lisa
lisa,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Close to everything
Upon check-in to get your parking pass you get the TIME SHARE SPILL SIGN UP FOR A 90 MINUTE TIME SHARE SPILL.
Pool is small and always packed. The bathroms havent been renovated for a while. No maid service but extras were in the closet. You can walk to the strip in 3 minutes. Parking is tight and confusing because of 6 levels and tiny numbers on the room doors. Room was clean everything worked.
Darrell
Darrell,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Average room, thin walls
The hotel was just an average room with nothing special or anything. Did have outdated decor and such. You also need to really hope you have quiet neighbors because the walls are extremely thin. Even normal conversations can be heard which was annoying and would wake you up. None of the doors fit either so they were hard to open and close. Was close to downtown and walkable though. Parking was also a little weird but it is on the side of a mountain. Staff was nice and courteous.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 22 日
Marquetta
Marquetta,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
GREGG
GREGG,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Carlos
Carlos,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Zack
Zack,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
We will see you again
This was our first stay with the River Terrace. First off, the front desk staff was amazing and accommodating. We got to the hotel early and was allowed to check in. We stayed in Building 7 and fell in love with not only the location and view, but the decor of our room. We will definitely stay here again .
Diane
Diane,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Joseph
Joseph,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
The slums
We walked into the rooms and were extremely disappointed. It looked nothing like the pictures and the more we looked the worse it got. The spa tub was just inthe middle of the room and was not clean at all. It looked like it was brought in from a rummage sale. The two sinks were just as bad if not worse. We at that point were already going to request a new room but were tired and decided to wait till morning. Things continued to get worse the shower didn’t drain so the water was above our ankles when we got a shower which is just gross and the toilet was actually moved about 2 or more inches from where it should be and moved when you sat on it! The rug by the bed had places where it was coming apart that could have been tripped on. Then when we went to bed it was like sleeping on a slab of rock. There was no cushion all. In the morning we requested a new room. After telling the girl how awful it was she ask if having room service come would help. We said absolutely not. She gave us a new room that actually looked like what we booked. I can’t believe they could actually think a person should get such a disgusting for any amount of money much less over a hundred dollars a night.
We deserve our money back for the inconvenience as well as thinking that the room they put us in was worthy of anyone staying. It was like a smack in the face.
We will never be back and will let everyone else know how bad it is there.