Hotel was very old and tired needs a re decoration .The room was a superior room which had cobwebs on the inside of the windows and a leaking drainpipe outside .Because it was raining it was like a runnng tap all night bouncing off the window ledge .Then the food I ordered was cod @ £23 when it come it literally was a piece of cod in a bowl nothing else .Breakfast was paid for as part of
the stay but if you want a full English it is an extra £5 never have I seen this before overall poor experience and
will not stay again .
Garry
1 晚商務旅行
8/10
Carina
1 晚旅行
8/10
真實旅客
1 晚旅行
10/10
Lovely hotel and service very friendly. Wouldnt hesitate to stay again
Dave
1 晚旅行
10/10
Went for 2 nights, room was very good, very comfortable bed, nice view from my room. Spa,was lovely, just what i expected and all in all a very pleasent stay
Tadeusz
2 晚旅行
8/10
Ben
1 晚旅行
10/10
Layla
1 晚旅行
8/10
Robert
1 晚商務旅行
10/10
Phill
1 晚旅行
10/10
Michael
1 晚旅行
10/10
Alistair
1 晚旅行
4/10
We stayed for a romantic break away, sadly the hotel is undergoing renovation work, and the room we were given was very outdated and if we'd known ahead we wouldn't have booked.
We found the building quite cold, we did however go in Feb so to be expected.
The pool was ok, again quite cold,
We reported all of this to the hotel, and in fairness they didn't give us a discount,
The hotel will be great when all its rooms look like the pictures.
Joanne
1 晚旅行
10/10
Very nice room and hotel and spa, staff very helpful, thanks for a lovely stay
alison
1 晚旅行
6/10
Grace
1 晚旅行
6/10
It was nice don't get me wrong but it did appear to be a bit run down aesthetically. Stains on carpets and walls and I think the place just needs a bit of TLC to be honest. I don't think it would win 4 in a bed if you get me haha the room I did notice quite a few bits that could of been cleaned a bit better and the tv didn't connect to the internet properly so we couldn't watch things without hotspotting my phone to it which was a tad annoying. but overall we enjoyed it and the bed was super comfy!
Faye
1 晚浪漫之旅
2/10
I’m not happy at all with my stay staff we’re very arrogant not approachable at all. I booked a dog friendly room and made sure staff knew this before arrival when I got to my room there were no dog bowls for water or food for my dog. I had to go to reception to ask for a menu as there was none in the room staff sort of brushed me off handed me a menu and ended the conversation. There was no prices on the menu and only set food on there no other options at all! Room was very dirty carpet stains chipped paint everywhere. When arriving I was told my room was not ready yet I then waited a further 20 minutes and went back to reception and room still was not ready! There was lots of rubbish under the bed HEATING TURNED OFF AND GIVEN A BLOW HEATER! I was not happy at all with my stay and am hoping to get a refund as I paid nearly £200 for ONE NIGHT to be looked at asif I was some sort of 3rd class!
真實旅客
1 晚旅行
8/10
Fantastic hotel would happily come back for a relaxing day/night again
Leah
1 晚旅行
6/10
Nice room a bit tired looking
Valentines food was good, young staff attentive,
A bit of music, soft lighting would have set the mood better.
Gary
1 晚旅行
8/10
The 2 nights at the hotel were pleasant, hotel was down a lane and a bit awkward to get to but nice and quiet. Staff were great but let down by the shortcomings of the computer system in the restaurant and bar.
The room we had was ok, bathroom was very small and tired. The Bedroom was ok, could do with cleaning the window frames more regularly though. Otherwise bed was comfortable enough.
Didnt use the Spa or pool.
真實旅客
2 晚旅行
6/10
Easy check in, but room was scruffy with sfa that has seen better days (suggest putting some pillows on it) and heating was ineffective, i had to run the hot tap for several minutes before it got warm. Had a cold night!