Nice room in comfortable position. Cleaning and Maintainance could be improved.
However, it is not really an hotel but an airbnb. The reception is never open. And the whole checkin/checkout process is confusing. I did not like that the check in was done through whatsapp.....
Sara
Sara,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月26日
Paul albert
Paul albert,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月24日
Sergio
Sergio,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月26日
Unfortunately very bad service...didn't get any info on how to get to our room. Had to call a number when we arrived to find out information. Then we got instructions by mail and room number and it turned out that room was occupied. The whole process from the time we arrived until we got the right room took 2 hours. As we only had one night in Florence it was time we lost that we really wanted to enjoy in the city... I explained how we felt about the check in struggle to the hotel and they said they couldn't make up for this inconvenience even though they made us wait so long
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月26日
I really hate to give a bad review of this place bacause the staff is very kind and helpful. But it is a health hazard. There is black mold in the walls and it smells awful. I have been to places that has a bit of mold, it easily happens in humid climates. But this was too much. And unfortunately they do not clean properly. Red mold in the shower could be easily removed, but they had not bothered, so I can just imagine what else they do not clean. The towels smell.
They really need service on the heaters as well. They seem to be spewing something else.
The checkin was fine for us, you just need to read the instructions. And the staff is helpful and kind.
Elin
Elin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月25日
Jorge
Jorge,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月16日
Nice personal and location but the room appears to be quite old, with also so insulation, from inside and outside the room. This includes for instance a single glass window, very difficult to close and that let all the noise form outside enter the room (fortunately the street is quite calm during night time).
The towels were also not really clean and the masters quite old.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月15日
Hair on the bed , we couldn't find reception as no instruction where it was. They sent an email asking what time we are going to arrive when we checked in already. After check-out ask to send our passport copy. Weird.... it is like AiRBNB , self check in ....
Alexandra
Alexandra,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月13日
This hotel was wonderful value for money. Beautiful, clean, hot water, great water pressure, nice towels, great window that lets fresh air in and lovely view of the street. Will definitely stay again. I can highly recommend
Helen
Helen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月6日
Great stay, good communication from staff and lovely location. Great value for money. Would highly recommend. Thank you
Jessica
Jessica,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Jamie
Jamie,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月24日
Feels unsafe
Sagar
Sagar,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
Great value for price.
Thomas
Thomas,1 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2024年8月2日
Todo muy bien,excelente ubicación. Cómodo y silencio. Solo unos pequeños detalles no había servicio de agua caliente para bañarse y el baño tenía olor a drenaje.
Laura Lizeth
Laura Lizeth,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月23日
Dalila
Dalila,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月20日
Room is as pictured, but AC is very old and won’t cool the room. I slept with the windows opened but then got bit by mosquitoes badly. But good bank for your buck especially if only staying one night.
Irvin
Irvin,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月16日
Suzanne
Suzanne,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月11日
Dejan
Dejan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月9日
All rooms were clean & comfortable.
Staff helpful atcheck in.
Angela
Angela,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Good
Manoela
Manoela,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月5日
Near the train station. Walkable to nearby museums and churches. Bars, restaurants, supermarkets and convenience stores nearby. Easy check-in and out. Hope to have a desk that I can work with my computer.