The staff was excellent! Very helpful! We could not have asked for a better place to stay!
Janice
Janice,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Clean and modern hotel with friendly staff.
The host, Alicia, was incredibly friendly and greeted us with a warm welcome. Very clean and nice hotel with a great breakfast. Lots of restaurants and shopping nearby. The walk from the train station was a little sketchy, I would suggest a taxi from the train station.
Trevor
Trevor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Excellent
Terrific property. Beautiful room & building. Central location. 15min walk from central train station. Staff were outstanding. Nice terrace for coffee in morning. Little noisy outside on street but we were tired at night so didnt matter. Cud ask for interior room if sensitive to noise i believe. Highly recommend.
Jeffery
Jeffery,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Great place in an excellent location. The staff was also amazing. Very helpful and friendly.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Near perfect hotel in central Palermo
This is the best hotel I've experienced in Italy.
The location was incredibly central and pretty much ideal. The staff were most attentive and kind, and the room (even though I booked one of their cheaper options) was stylish with many thoughtful touches.
My largest regret was that I had only booked 3 nights there; I wish I could have stayed longer.
The only area for improvement I could think of is around the breakfast. The selection and quality was amazing, but there was a little confusion during the service, which meant that the toast I'd ordered was bread on the 2nd morning and absent on the 3rd. I didn't raise this with the hotel, as it seemed such a minor point. Another guest became a little agitated about the confusion on one morning.
Jeremy
Jeremy,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Palazzo Natoli Palermo.
Awesome customer service.
VIVIAN
VIVIAN,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Nota 10
O hotel é na zona de tráfego controlado, estávamos de carro e o acesso é por vielas, mas ok. O staff do hotel se encarregou de providenciar estacionamento ( pago). Ficamos em 2 quartos de categorias diferentes e todos maravilhosos e espaçosos. A localização é perfeita e o café da manhã sem defeitos.
Manuel
Manuel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Everything about this place has been top notch. The moment we checked in the service has been world class. Perfect location, modern design, sumptuous breakfast - a must stay if you are in Palermo.
Nitin
Nitin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月18日
PALAZZO NATOLI- Charming
The staff at the Hotel are lovely. There is nothing better than their friendly, professional manner. We received an email a few days prior to departing NY asking about our arrival time. When I replied and mentioned that we planned on taking a taxi Alessandra advised that she could arrange a car for 55 euros. Apparently some taxi drivers overcharge. They also suggested having a drink at the Seven Restaurant Rooftop bar- amazing views and cool cocktails. We stayed in the FAMILY ROOM, it’s in another building about 50 feet away from the small main building. It’s a great room, extremely large with very high ceiling. Alicia and Andrea( I think that’s his name) were just as helpful and charming as Alessandra. You have to a breakfast time and place your specific food order the evening before because the breakfast room is small BUT the breakfast is good. The location is very convenient.
Leslie
Leslie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
This is truly a great hotel. The staff are wonderful. The location is perfect for walking around Palermo. The room was large, very clean, and quiet considering how close to a main street it is. Their recommendations for place to eat were very good. If I had anything negative to say it would be that their breakfast cook is not very good at cooking eggs. Other then that it was probably one of the top 10 hotels I have stayed at in my 50 years of travel.
George
George,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
First time in Palermo so this is the only accommodation we have stayed at but I can’t imagine a better one. The staff at Palazzo Natoli is top notch as is the hotel. Great breakfast was included with our stay. Centrally located, close to restaurants, markets and attractions. Great stay.
Todd
Todd,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Decor
William Eugene Nichols
William Eugene Nichols,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
-
James
James,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月1日
Clean, excellent staff, great location. Highly recommended.
F
F,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月31日
Personnel were very helpful; the room was clean and while the hotel is nestled in an old section of the city out room was very quiet.
Lanny
Lanny,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Muy amables los empleados del lugar ,limpio seguro y ubicadisimo
Elsa
Elsa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月17日
Brian
Brian,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月11日
Highly recommend this hotel, staff is lovely and helpful, they arranged dinner and a day on the beach for us. Breakfast in bed was amazing, clean and comfortable!
Agnieszka
Agnieszka,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月10日
Great staff! Awesome location.
Leon
Leon,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月7日
What a wonderful stay at this beautiful boutique hotel conveniently located in the heart of Palermo’s city centre. The family room was one of the most beautiful we’ve ever stayed in with tall ceilings, lots of space and immaculately decorated. The wonderful staff matched the class of the accommodation, arranging dinner bookings and generally contributing to a seamless visit to this lovely city. Breakfast was also incredible. I would highly recommend a stay at Natoli.
Deborah
Deborah,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
The staff were incredibly friendly and helpful. Everything was tidy, and elegant. The location is great.
I left my passport, and they ensured I was known right away. I would definitely stay again, they are fantastic.
Robert
Robert,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月6日
This property was really nice. We were always greeted by a friendly staff member whenever we walked into the hotel. I call it a hotel, but it felt more like a home, and in a good way. There are only 9 rooms in this hotel, and the finishing touches are elegant. It was in a busy Palermo street, yet was quiet once in the room. I would definitely recommend and would stay again.
Glen
Glen,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月31日
Great stay.
doris
doris,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月29日
Great stay
Lovely stay right in the center of it all. Right off the Main Street, it was great for exploring the site. Deluxe Room roomy and very clean. Gracious and helpful concierge.