Room smelled of cigarettes but the night clerk said they were sold out so my family couldn't be moved. Next morning, I spoke to someone (handyman & reception lady) at the front desk but no one reached back out to me. I would definitely not stay again.
Additionally, the room was very spacious but not enough light fixtures so it was very very dim and furniture was of a medieval and simple modern combo.
Paula
Paula,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Great staff, awful maintenance.
The front desk staff did their best to alleviate the problems we found with the room. Going from least bad to worst, the body wash in the shower was empty, the bottom of the desk was broken and hanging, there were big grey stains on the sheets, the front desk weren’t given a set in the right size for them to give to us, and worst of all, both beds’ mattresses had giant divots from presumably decades of use. This and the sheets appear to be due to a lack of maintenance funding. We left early.
Jacob
Jacob,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 1 日
Angelina
Angelina,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Amy
Amy,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Mandy
Mandy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 27 日
Was disappointed to be given a handicapped room even though we were not physically handicapped —- when asked for a room with a bathtub, was told there weren’t any handicapped rooms with tubs. We let them know we did not need a handicapped room but based on their observation we required one.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 25 日
Still waiting to be refunded for being charged twi
Hotel was cool but what’s not is there was a mistake where they billed me 2 times for the same night and said I’d get refunded… here we are 30 days later and it’s still pending in my acc… 30 days for a refund is ridiculous
Samuel
Samuel,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Kim Robin
Kim Robin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
Kadia
Kadia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Fantastic
Excellent hotel. Really enjoyed our stay here. No need for additional information as excellent sums up the stay
Harrison
Harrison,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 1 日
The hotel was cool but whoever is in charge of the billing is outta their mind… I made a 1 night reservation and paid through hotels.com… go to check in and I guess there was a miscommunication. And the decided to book me the same night through Expedia… so now I’ve paid twice for the same night… so I pointed that out and it was supposedly canceled.. mistakes happen I get that… anyways here we are a week later and not only is the $174 still pending aka not back in my account but they decided to charge me another 390… they also returned my deposit the same time last night so it wasn’t for damages or anything… oh and there was no hot water so a cold shower on the morning was better than coffee … but for real that 1 night so far has cost me almost $800 so far… when it was supposed to be for $152
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Adrian
Adrian,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Nancy
Nancy,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Housekeeping
The place is nice, we have stayed there before with no issues. Unfortunately the last time we visited we had a very uncomfortable situation where House Keeping just walked right in while we were showering at 9:30 am even though check out isn't till noon. It was a male staff member that appeared to be knocking on the door (which he had a passkey for) while simultaneously opening the door to let himself in, SHOCKING! I was appalled and notified the frint desk.
Mark
Mark,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Vickie
Vickie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
evan
evan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Very nice and clean hotel. Room was great
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
Not to bad my parents had issues with room They were moved though.