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Hotel Balcรณn del Cielo

3.0 star property
Hotel with restaurant, near Union Garden

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Photo gallery for Hotel Balcรณn del Cielo

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Basic Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Room, 1 Double Bed, Balcony, City View | View from room
Front of property
At Hotel Balcรณn del Cielo, discover a vibrant retreat near Union Garden. With shopping at your doorstep and a restaurant on site, unwind with helpful staff and in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Cable TV service
  • Self parking (surcharge)
  • Free toiletries
$66 nightly
The total price is $79
Oct 1 - Oct 2
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Queen Beds, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Balcony, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Wardrobe or closet
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Parking available
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8.6 out of 10, Excellent, 588 reviews
$42 nightly
The price is $50
Sep 8 - Sep 9
Total with taxes and fees
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About the neighborhood

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Juarez Theater - 3 min walk - 0.3 km
  • Union Garden - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km
  • University of Guanajuato - 5 min walk - 0.5 km
  • Mummies Museum - 3 min drive - 2.3 km

Getting around

  • Bajรญo Intl. Airport (BJX) - 27 min drive

Restaurants

  • โ€ชCasa Valadez Anfitriรณn & Gourmet - โ€ฌ7 min walk
  • โ€ชLa Trattoria Ristorante Italiano - โ€ฌ7 min walk
  • โ€ชLa Flor De Limon - โ€ฌ3 min walk
  • โ€ชAlonso 10 Hotel Boutique & Arte - โ€ฌ9 min walk
  • โ€ชLas Miches Del Pipila - โ€ฌ3 min walk

About this property

Hotel Balcรณn del Cielo

Hotel Balcรณn del Cielo offers a great location, putting you within just a 10-minute walk of Alley of the Kiss. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (MXN 200 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AMโ€“11:00 AM
  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site

Accessibility

  • Upper floors accessible by stairs only
  • 5 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 per person

Parking

  • Uncovered self parking costs MXN 200 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Balcรณn Cielo Hotel GUANAJUATO
Balcรณn Cielo Hotel
Balcรณn Cielo GUANAJUATO
Balcรณn del Cielo
Hotel Balcรณn del Cielo Hotel
Hotel Balcรณn del Cielo Guanajuato
Hotel Balcรณn del Cielo Hotel Guanajuato

Frequently asked questions

Does Hotel Balcรณn del Cielo offer free cancellation for a full refund?

Yes, Hotel Balcรณn del Cielo does have fully refundable room rates available to book on our site. If youโ€™ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balcรณn del Cielo?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Balcรณn del Cielo?

Yes. Self parking costs MXN 200 per night.

What are the check-in and check-out times at Hotel Balcรณn del Cielo?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Balcรณn del Cielo and nearby?

Recommended spots to visit include Alley of the Kiss (7-min walk) and Union Garden (7-min walk), along with Juarez Theater (8-min walk) and Guanajuato Funicular (10-min walk).

Are there restaurants at or near Hotel Balcรณn del Cielo?

Yes, there's an onsite restaurant.

What's the area around Hotel Balcรณn del Cielo like?

Hotel Balcรณn del Cielo is in Zona Centro, a short 7-minute walk from Alley of the Kiss and 7 minutes' walk from Union Garden.

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Hotel Balcรณn del Cielo Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

View
Room
Lobby
Location
Service staff
Towns

Reviews

10/10 Exceptional

Excellent place
Ana, 1-night trip

10/10 Exceptional

Guanajuato City trip

We had a great stay and the only issue was that we had a delay in getting hot water but the hotel was able to offer us another room for us to use. The property is right next to the Pipila statue and use of the funicular was complimentary with our reservation so that was a plus! The view was amazing from our balcony and totally recommend this property! We had a great experience and overall cleanliness of the room and hotel was great!
Julia, 3-night trip

10/10 Exceptional

So cute and breathtaking views
Jasmine, 3-night trip

8/10 Very good

Beautiful place but alittle far the center
Teresa, 1-night trip

10/10 Exceptional

Excelente
Jaqueline, 1-night trip

8/10 Very good

Convinient transportation
Claudia, 6-night trip

10/10 Exceptional

It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
cesar joel, 1-night trip

10/10 Exceptional

Excellent service. Staff members were very helpful.
Siavash, 2-night trip

8/10 Very good

Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Armando, 6-night trip

8/10 Very good

Very nice clean rooms but so worth it with the beautiful view!
Kathleen, 3-night trip

6/10 Good

Beautiful hotel and area. My only concern is I paid for the room with the hot tub and the water didnโ€™t come out. I kept telling the clerk if they could help with this. The clerk said thatโ€™s how it is and itโ€™ll come out eventually. It never came out, itโ€™s not worth paying extra for the room with the hot tub.
Yesica, 1-night trip

8/10 Very good

Good place to stay in Guanajuato

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Michael, 2-night trip

8/10 Very good

Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Thomas, 2-night trip

10/10 Exceptional

It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
MIRNA, 1-night trip

10/10 Exceptional

The views from this hotel are amazing! Enjoyed the free access to the funicular. The hotel is super close to el Pipila monument.
Yolanda, 4-night trip

10/10 Exceptional

As this hotel located nearby pipila, from the balcony views are awesome. Also easy to access the reception. I really enjoyed staying balcony all day long.
YUKA, 1-night trip

10/10 Exceptional

It is in a spectacular location with a great view. The downtown area is only a short train/tram ride away which you get unlimited rides on for staying at the hotel. The staff were all very nice.
Stephanie, 2-night trip

10/10 Exceptional

Everything was perfect
Bernardino, 2-night trip

6/10 Good

Significant Noise

we had Significant Noise at night until 3am due to something event at Pipila hill. we couldnโ€™t sleep. since pass for cable car was very useful and valuable, I was disappointed about the noise.
YASUTOSHI, 2-night trip

10/10 Exceptional

This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Jesus, 3-night trip

10/10 Exceptional

Perfect view of Guanajuato City! Just go up some stairs and youโ€™re at the Pipila monument where you can also find food stands, souvenir stands, etc. Perfect when youโ€™re craving a night snack. I believe the latest theyโ€™re there is 10p. With your stay at this hotel, you get unlimited rides on the Funiclar. They also have coffee at your disposal anytime at the lobby.
Diana, 7-night trip

10/10 Exceptional

The room i had only had view of half the city..and it was not the half that could see downtown
gabriel, 1-night trip

6/10 Good

Great location. Balcony/terrace great for enjoying good coffee/wine. Staff was attentive, friendly, but there was not hot water on demand. Eco-goal using solar water heaters is not for hospitality applications; during our stay; hot water was available only between 10:30 hrs to 17:00 hrs ( 5 pm). Few amenities can make up for the lack of hot water on demand.
Francisco, 3-night trip

6/10 Good

Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.

4/10 Fair

Amazing view. You can see the whole Guanajuato city and thanks to the funicular, easy access from the centro. However, we were very upset with the poor service. First, we wanted to ask the easiest way to the hotel from the autobus terminal but they didnโ€™t answer the phone. And when we arrived, there was no elevator so if youโ€™re traveling with heavy luggage, I strongly discourage you staying here. Also, we reserved a double room with balcony view (the main reason for staying at this hotel) but they gave us a double room with no terrace. When we said there mustโ€™ve been a mistake, they said only single rooms have balconies. So we showed our reservation, then they suddenly said itโ€™s possible from our second night without any apologies. We were very frustrated and after few minutes they eventually showed us a double room with balcony. Apparently they lied to us several times which is unacceptable. Also, we told the front desk โ€˜do not disturbโ€™ but they kept coming into our room to clean the bathroom. Lastly, room number 1 is right next to the funicular, so itโ€™s very noisy. ํ˜ธํ…”์ด๋ผ๊ธฐ๋ณด๋‹จ ๋ชจํ…” ์ˆ˜์ค€์ž…๋‹ˆ๋‹ค. ํ˜ธํ…”์— ์žˆ์„ ๊ฑฐ๋ผ๊ณ  ๊ธฐ๋Œ€ํ•˜์‹œ๋Š” ๊ฑฐ ๊ฑฐ์˜ ์—†๋‹ค๊ณ  ๋ณด์‹œ๋ฉด ๋ผ์š”. ๋ทฐ๊ฐ€ ์ข‹๋‹ค๊ณ  ๊ทธ๋ž˜์„œ ์ผ๋ถ€๋Ÿฌ ์กฐ๊ธˆ ๋” ๋น„์‹ผ ๋ฐœ์ฝ”๋‹ˆ ๋ฐฉ์œผ๋กœ ์˜ˆ์•ฝํ–ˆ๋Š”๋ฐ ์ฒดํฌ์ธ์‹œ ์ง์›์ด ๋ฐœ์ฝ”๋‹ˆ ์žˆ๋Š” ๋ฐฉ์€ ์‹ฑ๊ธ€๋ฃธ๋ฐ–์— ์—†๋‹ค๊ณ  ๊ฑฐ์ง“๋ง์„ ํ•˜๋”๋ผ๊ตฌ์š”. ํ˜ธํ…”์Šค๋‹ท์ปด ์˜ˆ์•ฝ ์ฐพ์•„์„œ ๋ณด์—ฌ์ฃผ๋‹ˆ๊นŒ ๋งˆ์ง€๋ชปํ•ด ๋ฐœ์ฝ”๋‹ˆ ์žˆ๋Š” ๋”๋ธ”๋ฃธ์œผ๋กœ ๋ฐ”๊ฟ”์ฃผ๋ฉด์„œ ์•„๋ฌด๋Ÿฐ ํ•ด๋ช…๋„ ์‚ฌ๊ณผ๋„ ์—†์–ด ์ง์›๋“ค์˜ ํƒœ๋„๊ฐ€ ๋„ˆ๋ฌด ๋ถˆ์พŒํ–ˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ๋‚จ์ž ์ง์›์ด ์ธ์ƒ์€ ์ข‹์œผ๋‚˜ ๋ˆˆ์น˜๋„ ์—†๊ณ  ์—„์ฒญ ๋น„๋งค๋„ˆ์˜€์Šต๋‹ˆ๋‹ค. ๋ญ๋ผ๊ณ  ํ•˜๋ฉด ๋ชป ์•Œ์•„๋“ฃ๋Š” ์ฒ™ํ•˜๊ณ  ์„œ๋น„์Šค๊ฐ€ ๊ต‰์žฅํžˆ ๋ณ„๋กœ์˜€์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์ €ํฌ๊ฐ€ ์ œ๊ณต๋ฐ›์€ ๋”๋ธ”๋ฃธ์€ ๋กœ๋น„์™€ ํ‘ธ๋‹ˆ์ฟจ๋ผ ๋ฐ”๋กœ ์˜†๋ฐฉ์ธ๋ฐ ๋ฐฉ์Œ์ด ์•ˆ ๋ผ์„œ ๋„ˆ๋ฌด ์‹œ๋„์› ๊ณ  ์ƒค์›Œ๊ธฐ ๋ฌผ๋„ ๋„ˆ๋ฌด ํผ์ ธ์„œ ์‚ฌ์šฉํ•˜๊ธฐ ๋ถˆํŽธํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ฒฝ์น˜๋Š” ์‚์‚˜๋ผ ์–ธ๋•์—์„œ ๋ณด๋Š” ๊ฑฐ๋ž‘ ๋น„์Šทํ•˜๋‹ˆ ์„ผํŠธ๋กœ์— ์ˆ™์†Œ ์žก์œผ์‹œ๋Š” ๊ฑธ ์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค.
EUNSOOK, 3-night trip