In the city center, Hotel Dontenville offers a vibrant retreat with a playground for kids and adults alike. Guests praise the convenience of dry cleaning/laundry services and express check-in, while others enjoy sipping coffee at the on-site cafe or unwinding on the terrace.
âȘRestaurant Auberge Saint Martin - âŹ2 min drive
âȘLa Ville de Reims - âŹ7 min drive
âȘAuberge de la paix - âŹ7 min drive
âȘMaison du Pain d'Alsace - âŹ8 min drive
About this property
Hotel Dontenville
Enjoy your visit to ChĂątenois with a stay at Hotel Dontenville. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AMâ9:30 AM
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Playground
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
More
Daily housekeeping
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
Administrative fee: EUR 1.1 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 7 for children
Renovations and closures
This property is closed from December 22 2025 to December 27 2025 (dates subject to change).
The following facilities or services will be unavailable from December 22 2025 to December 27 2025 (dates subject to change):
One of the bars/lounges
One of the dining venues
Breakfast
Daily housekeeping
Laundry facilities
The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Eve:
Bar/lounge
Dining venue(s)
Front desk
Laundry facilities
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per accommodation, per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hotel Dontenville Chatenois
Dontenville Chatenois
Dontenville
Hotel Dontenville Hotel
Hotel Dontenville Chatenois
Hotel Dontenville Hotel Chatenois
Frequently asked questions
Is Hotel Dontenville currently open?
This property is closed from December 22 2025 to December 27 2025 (dates subject to change). The following facilities or services will be unavailable from December 22 2025 to December 27 2025 (dates subject to change):
One of the bars/lounges
Breakfast
Daily housekeeping
Laundry facilities
Does Hotel Dontenville offer free cancellation for a full refund?
Yes, Hotel Dontenville does have fully refundable room rates available to book on our site. If youâve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Dontenville?
Yes, dogs are welcome. There's a charge of EUR 8 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Dontenville?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Dontenville?
Check-in start time: 4:00 PM; Check-in end time: 9:30 PM. Check-out time is 10:00 AM. Express check-out is available.
Is there an onsite casino at Hotel Dontenville?
No, this hotel doesn't have a casino, but Casino Barriere de Ribeauville (11-min drive) is nearby.
What is there to do at Hotel Dontenville and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Dontenville?
Yes, there's an onsite restaurant. One of the dining venues will be unavailable from December 22 2025 to December 27 2025 (dates subject to change).
What's the area around Hotel Dontenville like?
Hotel Dontenville is in the heart of ChĂątenois, a short 2-minute walk from Dontenville.
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Hotel Dontenville Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Air conditioning
Service staff
Restaurant
Reviews
8/10 Very good
Jul 19, 2025
Top floor gave us charm & views
This was the second time we stayed at this hotel. First time was a very simple room. This time, room no 32 on the top floor, under the roof beams was (more!) charming, with views to the mountains and wineyards.
Good food, too!
Maj-Britt
Maj-Britt, 1-night trip
10/10 Exceptional
Sep 12, 2023
Amazing trip lovey hotel and location
Lajos
Lajos, 1-night trip
10/10 Exceptional
Jan 7, 2025
Recommended!
Excellent place! Friendly staff and very good and authentic food. Perfect for doing «The Wine Route» in Alsace.
Sigurd
Sigurd, 2-night trip
10/10 Exceptional
Apr 10, 2023
Excellent stay.
Excellent stay. Lovely friendly staff, very clean, comfortable bed and great shower. The restaurant is also great!
Kate
Kate, 1-night trip
10/10 Exceptional
Jun 20, 2025
Wonderful, small family hotel.
This small hotel is in the middle of a very old town, an old building with beautiful features. It seems to be run by a very friendly and welcoming family who are keen to look after you extremely well.
It has no 24/7 reception, so realise that you can not drop your bag off before 4pm, as the hotel is shut up before then (my bad).
Quaint restaurant, with hearty, fresh food, great local wine and friendly service. Lovely dessert.
Highly recommended.
Richard
Richard, 1-night trip
10/10 Exceptional
Sep 18, 2024
A modest hotel in the village, close to small shops (including wine), restaurants and cafes/bars. Nothing fancy but very clean and practical. Personel super friendly.
Hotel's restaurant offers good traditional meals and local wine, highly commended. You don't leave hungry!
Jorma
Jorma, 1-night trip
8/10 Very good
Jun 7, 2023
Quaint and central
Fun and eccentric little attic place that was very roomy! Air conditioning was welcome after being in the heat outside. They provided a place to store our bikes, which was great! Good value for the money - would stay again!
Julie
Julie, 1-night trip
10/10 Exceptional
Sep 6, 2023
LOVE this wonderful hotel.
I have stayed here twice and LOVE this beautiful hotel. Very traditional building with all the modern convenience - AC, updated room/bathroom. Good wifi. Super clean. Friendly staff. Restaurant serving wonderful local dishes. Wonderful breakfast. Easy free parking a few steps from the building. Safe and quiet. Very short drive to nearby popular destinations. The town itself is very charming. LOVE this place and will return whenever I'm in the area.
Christine
Christine, 1-night trip
6/10 Good
Jul 13, 2023
Disappointing
Quaint town and hotel but the room was small and basic with no air conditioning. Lots of traffic noise as the hotel is right in the town center.
Altid venlig betjening ( vi er pÄ hotellet hvert Är )
Meget rent - rart med AC pÄ vÊrelset
Maden er lokal og smager frisklavet
En lille rar og âsĂžvnigâ by - uden for mange turister