6/10 不錯哦
2025年1月20日
Lots of potential but very disappointing
Not great. It was the only disappointment in over two weeks in Spain. We and our friends had two rooms. Check-in was a hassle. Information was never shared prior to arrival. We arrived and had to call the host, who was out of town. We eventually got into our rooms, which were very beautiful, but then the button to flush the toilet broke within minutes in one of the rooms. Not their fault, things happen. We called the host, who had us facetime him. He asked us to wait for a PLUMBER TO ARRIVE. After about 30 minutes we called back and told him we really needed the room switched because we wanted to explore the town. At this point, he "upgraded" our room. It was gorgeous, but there was WATER EVERYWHERE dripping from the ceiling. We called him back, showed him the damage. We were asked not to use the bathroom/light. Fortunately, the room had 2 bathrooms. The host offered us a free bottle of wine for our trouble (the rooms are stocked)- nice. We were with friends, so we had 2 (obviously expecting the other would be on our bill). The next day, maids came in and were very nice. We left. Host calls me within 30 minutes and makes me feel like I was trying to steal a bottle! I told him that clearly I thought it would be charged to the room. He said that because he wasn't a hotel, he couldn't do that. I had to give him my credit card number over the phone. Very uncomfortable.
Heather
Heather，1 晚好友同遊
Hotels.com 真實旅客評語
