我是否可以免費取消坎昆 Riviera 天堂 - 全包式 - 僅限成人的預訂並收到全額退款？

可以，坎昆 Riviera 天堂 - 全包式 - 僅限成人在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

坎昆 Riviera 天堂 - 全包式 - 僅限成人是否有游泳池？

是的，住宿提供4 座室外游泳池。旅客可以 24 小時使用游泳池。

坎昆 Riviera 天堂 - 全包式 - 僅限成人是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

坎昆 Riviera 天堂 - 全包式 - 僅限成人是否提供停車位？

是的，住宿提供免費自助停車和代客停車服務。提供電動車充電站。

坎昆 Riviera 天堂 - 全包式 - 僅限成人入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。

坎昆 Riviera 天堂 - 全包式 - 僅限成人是否附設賭場？

此住宿沒有賭場，但皇家犛牛賭場與運動博彩 (開車 25 分鐘) 和杜拜宮殿賭場 (開車 25 分鐘) 都在附近。

坎昆 Riviera 天堂 - 全包式 - 僅限成人和附近有什麼好看好玩的？

住宿有提供排球和沙灘瑜珈等趣味活動，您也可以到附設的網球場精進球技。住宿還有提供其他娛樂活動，例如健身課程、籃球和皮拉提斯課程。做個 Spa 犒賞自己、在浴缸泡澡放鬆身心，或到 4 座室外游泳池中的任一個游上幾圈、重振精神。坎昆 Riviera 天堂 - 全包式 - 僅限成人也有3 間池中酒吧、3 間池畔酒吧和夜店，以及24 小時健身中心和花園。

坎昆 Riviera 天堂 - 全包式 - 僅限成人內部或附近是否有餐廳？

是的，此住宿附設 7 間餐廳，具有當地和國際料理和花園景觀。

坎昆 Riviera 天堂 - 全包式 - 僅限成人有戶外私人空間嗎？

是，每間客房都有陽台。

坎昆 Riviera 天堂 - 全包式 - 僅限成人附近的環境怎麼樣？

坎昆 Riviera 天堂 - 全包式 - 僅限成人的位置很好，只要走 1 分鐘就可以到女人島西岸, 坎昆角和尼祖克國家公園。大家都說這間住宿的位置非常方便。

坎昆 Riviera 天堂 - 全包式 - 僅限成人住宿資訊、相片和旅客評語

Q: 坎昆 Riviera 天堂 - 全包式 - 僅限成人是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 坎昆 Riviera 天堂 - 全包式 - 僅限成人有戶外私人空間嗎？

是，每間客房都有陽台。

8/10 非常好

2023 年 10 月 9 日

IVAN，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2023 年 9 月 15 日

Suitable for several people to relax quietly.

Yanwei，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 10 月 5 日

Wonderful stay!

This was our second time staying here and we upgraded to the king with a swim out. It was perfect. The bathroom was large and the bed was super comfortable. It did get hot at night so maybe bring a fan. Also mosquitoes are bad in October so bring bug spray

Hailey，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 4 日

Hotel was fabulous. Check in and check out were absolutely appalling. Standing in a queue for 40 mins in the heat to check in is not ok. Equally as poor check out. Absolutely everything else at the hotel was exceptional, such a shame the front desk is so bad.

Samantha，3 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 9 月 14 日

Scott，7 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 13 日

5 stars!

Outstanding service, food and overall experience. Totally recommend!

Ricardo，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 5 日

Hotel a favor do hóspede

É um hotel que se preocupa com a satisfação do hóspede, além de atenderem com excelência

Yuri，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 23 日

Truth be told

Wonderful resort. Very clean and the staff were very welcoming. We picked this resort based off my facebook reel and reading the reviews…. I must say, neither lied. The food and atmosphere were wonderful as well. The only downside was the sargassum (rotten seaweed) on the beach. Apparently this is due to climate change and some other factors which was affecting not only this resort but other areas other than Mexico as well. We had a swim up room so we spent the majority of our time in that pool since we only had to step onto the patio into the water

Barbara，5 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 16 日

Andy，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

Demonica，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 14 日

Beautiful spot but food and drinks are not good!

The location and the resort is very beautiful and it was very clean for the most part. Floors can be very slick but that was told to us at check in. Food was not good at all and a lot of the food did not seem fresh. Breakfast was the best meal we ate there. Cocktails are also terrible! We couldn’t find a single drink that tasted good. Choose straight liquor or stick to beer. We did enjoy the shows and the live entertainment. Overall it was a nice trip but we just really enjoy good food and drinks so that was a let down for us. Also if it’s very stormy beware of the seaweed!!! It smells so bad

Caitlyn，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 12 日

The best part about this property is their lovely staff. It started with our very dedicated and accommodating butler - Denise, she took such good care of my wife and I. She took the work out of vacation, and booked everything for us and made sure we were happy even when she was not working. Our days spent in our swim out were made so enjoyable because Paloma took such great care of us everyday! Last but certainly not least - our chambermaid Lorena was amazing at keeping our room spotless everyday, and made it feel like home for the week with her sweet messages left with her very creative animal shaped towels.

Joseph，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 12 日

Everything was excellent. The pool the food the room.

Blanca，3 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 12 日

Food was mediocre at best. We got our 1st “authentic Me ocean

Ginae，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 12 日

Amanda，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Athena，5 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 11 日

The property was beautiful, rooms clean and modern. Pools were great and activities during the day and entertainment in the evening as well as the night club. Almost all of the staff were fun, helpful and accommodating. The beach and the pools had lots of options for free loungers and cabanas compared to other resorts which was nice. Nice array of restaurants, but we were disappointed to not get to dine at the mediterranean restaurant that we had made a reservation for as the men in our group had not packed long pants since it was July and very warm in Mexico. I would think a nice collared shirt and slack styled shorts with closed toe shoes would have been acceptable as we have been to nicer resorts and dined at their fine dinning in such clothing. We had to call maintenance to our room twice for the air conditioning thinking it was broken and had to specifically ask for them to set the thermostat lower so we would be comfortable at night, which they ended up doing on the second visit. Just thought that situation was a little strange since our children's room came at the temperature we were requesting. The spa facilities were lovely and 90 min massages amazing for all 6 of us in our group, the front desk at the spa seemed a little disorganized, it seems several people we spoke to had their time for their massage screwed up that day including us, but the whole experience after check in made up for it. Overall a great week spent with family and making new friends!

Lorrie，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

We recently stayed at Haven Riviera Cancún and had an incredible experience from start to finish. As Serenity Club members, we had access to exclusive areas and amenities that truly elevated our stay — from private lounges to premium service at the restaurants and poolside. The staff went above and beyond every single day. Whether it was a friendly greeting, a perfectly timed cocktail, or the daily amenities delivered to our suite, the service was consistently top-tier and thoughtful. You could tell they genuinely cared about creating a relaxing and unforgettable experience. The resort itself is stunning — modern, beautifully maintained, and perfect for a peaceful adults-only getaway. Although it was seaweed season and the beach wasn't ideal for swimming during our visit, that didn’t take away from the overall enjoyment. There was still plenty of space to relax and take in the ocean view. We would absolutely recommend Haven Riviera Cancún, especially if you’re looking for a high-end, relaxing, and service-focused resort. We’re already thinking about when we can come back — hopefully during a better beach season!

Marilyn，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

We recently stayed at Haven Riviera Cancún and had an incredible experience from start to finish. As Serenity Club members, we had access to exclusive areas and amenities that truly elevated our stay — from private lounges to premium service at the restaurants and poolside. The staff went above and beyond every single day. Whether it was a friendly greeting, a perfectly timed cocktail, or the daily amenities delivered to our suite, the service was consistently top-tier and thoughtful. You could tell they genuinely cared about creating a relaxing and unforgettable experience. The resort itself is stunning — modern, beautifully maintained, and perfect for a peaceful adults-only getaway. Although it was seaweed season and the beach wasn't ideal for swimming during our visit, that didn’t take away from the overall enjoyment. There was still plenty of space to relax and take in the ocean view. We would absolutely recommend Haven Riviera Cancún, especially if you’re looking for a high-end, relaxing, and service-focused resort. We’re already thinking about when we can come back — hopefully during a better beach season!

Marilyn，2 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 11 日

Have to crean beach,Food is not good.

James，2 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

It was beautiful but the customer service wasn't what we have experienced before.

ernest，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Amazing property!! Definitely worth the extra $$ to go for the Serenity Club and swim out room. Will definitely go back!!

Alexander，4 晚浪漫之旅

Orbitz 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

Rebecca，6 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

Jaclyn，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 9 日

Fiona，7 晚旅行

Expedia 真實旅客評語

坎昆 Riviera 天堂 - 全包式 - 僅限成人

Haven Riviera Cancun - All Inclusive - Adults Only

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顯示Junior Suite Garden View的所有相片

Junior Suite Garden View

特色

顯示普通套房, 1 張特大雙人床, 陽台, 部分海景的所有相片

普通套房, 1 張特大雙人床, 陽台, 部分海景

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Romance Junior Suite Partial Ocean View

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顯示普通套房, 1 張特大雙人床, 花園景觀 (Swim out)的所有相片

普通套房, 1 張特大雙人床, 花園景觀 (Swim out)

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顯示Junior Suite Swim-Out Partial Ocean View的所有相片

Junior Suite Swim-Out Partial Ocean View

特色

顯示Romance Junior Suite Swim-Out Partial Ocean View的所有相片

Romance Junior Suite Swim-Out Partial Ocean View

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顯示Serenity Club Junior Suite Ocean Front的所有相片

Serenity Club Junior Suite Ocean Front

特色

顯示Serenity Club Romance Jr Suite Ocean Front的所有相片

Serenity Club Romance Jr Suite Ocean Front

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顯示套房的所有相片

套房

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顯示Serenity Club, Romance Junior Suite, Swim Out, Ocean Front的所有相片

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

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顯示Serenity Club, One Bedroom, Master Suite, Ocean Front 的所有相片

Serenity Club, One Bedroom, Master Suite, Ocean Front

特色

顯示Serenity Club, Two Bedroom, Master Suite, Ocean Front 的所有相片

Serenity Club, Two Bedroom, Master Suite, Ocean Front

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顯示總統套房 (Serenity Club Ocean Front)的所有相片

總統套房 (Serenity Club Ocean Front)

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顯示Pure Wellness Junior Suite Partial Ocean View的所有相片

Pure Wellness Junior Suite Partial Ocean View

特色

顯示普通套房, 1 張特大雙人床, 陽台, 部分海景的所有相片

普通套房, 1 張特大雙人床, 陽台, 部分海景

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顯示Serenity Club Ocean View King Bed Junior Suite的所有相片

Serenity Club Ocean View King Bed Junior Suite

特色

顯示Serenity Club Ocean View 2 Queen Beds Junior Suite的所有相片

Serenity Club Ocean View 2 Queen Beds Junior Suite

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顯示Serenity Club Partial Ocean View 2 Queen Beds Junior Suite的所有相片

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

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顯示Serenity Club Swim Out Partial Ocean View King Bed Junior Suite的所有相片

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

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顯示Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite的所有相片

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

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顯示普通套房, 2 張標準雙人床, 部分海景的所有相片

普通套房, 2 張標準雙人床, 部分海景

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