Super easy check in. Front desk was very accommodating when I needed new room keys. Everything was clean, efficient and friendly.
N
N,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Early check in front desk was helpful and kind.
Allyn
Allyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Amazon
Amazon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Polar Express Weekend
The room was great, a couple issues, the bathroom sink did not drain well & the ceiling shower head only about half of the holes let water out.
I couldn't find a pillow combination that worked for me, but that is more personal than a hotel issue.
So convenient to the Narrow Gauge RR for the Polar Express. Not a bad walk to restaurants. Wish the hotel had a restaurant or a bar open earlier in the day.
Kristina
Kristina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Great stay, clean, confortable room and great service
sonia
sonia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Alison
Alison,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Olivier
Olivier,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Jennifer
Jennifer,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月23日
Terrific location and central to Old Port
Terrific location and loved our view of the water and cruise ships. We had booked the day before as we were arriving at 2am. Despite a 1am text saying our room was ready (we preconformed online our arrival time) there was no one at reception. A manager went searching in lieu of checking us in himself. I saw him come out of the women's rr and then shortly a woman showed up who was clearly not a happy camper. (Assuming he opened the door and called in to find her.) She presented as rather short and rude; we asked about where some things were and she very vaguely gestured. Didn't let us know where elevators were. No dialog really. We found out near end of stay that there was coffee and breakfast available on first floor. I am sure it was an anomaly.
We also had one interaction where we saw a cleaning person who insisted on cleaning room despite us saying we were leaving in a few minutes. She then straightened the sheets but did not provide clean sheets and replenished towels. No sweeping or other cleaning appeared to have been done during our stay.
Despite these moments we would certainly stay here again and try to get the same view room on the six floor.
robert
robert,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
The room design is strange either bathroom mirror in a strange position. - bad lighting - shower leaked into the toilet area because the showers door does not close and the shower head is aimed toward the edge of the shower door! Looks like everything is designed to have square lines instead of functional- location good free coffee but $18 for all or nothing breakfast
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Wedson
Wedson,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Location was ideal. Rooms were spacious and modern. Hotel staff were great!
Mitch
Mitch,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月26日
Lukas
Lukas,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月23日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月16日
I reserved a King room but there were none left when we got there. There was no room service or restaurant in this upscale hotel. That was a big disappointment. When I made the reservation I paid extra to include valet parking and breakfast. They still charged us. I asked about it and they rebated the valet but not the breakfast. Won't be going back there are plenty of other places that are better.
Carla
Carla,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月12日
Great location. Rooms and hotel were nicely appointed and very clean!